Mirroring software not found

[rightbrain]

We purchased three (3) RP3440 servers and also purchased enterprise level support. The boxes came with enterprise versions of 11.11i of the OS but we were sent only the non-enterprise OS and application CDs. Since the boxes were pre-installed with enterprise, the mirroring software was also pre-installed and is part of the fileset . We recently had to re-build a server and had only the non-enterprise CDs that were used for the re-build and thus no mirroring exists now. How can we get the software and code required?

[James R. Ferguson]

Hi Ted:

You might start here, and request a codeword for MirrorDisk/UX that would enable you to add it from the Appication CD set.

http://licensing.hp.com/slm/showAssistanceForm.slm

If this isn't a critical need, I would suggest that you order the correct OE media and plan a rebuild from that.

http://www12.itrc.hp.com/service/sum/home.do

Regards!

...JRF...

[YAQUB_1]

Hi Penner,

Please communicate with Ur local HP office or authorize HP partner, I think so they will help U.

Thanks--Yaqub
I am a Customer Advocate!!!

[Sajjad Sahir]

Dear Ted
regarding serviceguard, mirroring etc.. u need codeword to install, the local hp-team can arrange this for u
sajjad

[rightbrain]

Thanks for the help. Customer support we think was able to resolve the mater.