mouse does not work

[Hao Chen]

The USB mouse does not work after I installed HP-UX 11i on my HP workstation.
The mouse worked fine on HP-UX 10.20.

Any idea?

Thanks in advance.

[Martin Johnson · Accepted solution]

Have you installed the latest patches?

Look at the following patches

PHCO_26447
PHKL_25010
PHKL_20152


HTH
Marty

[Hao Chen]

I installed the following patches:

GOLDQPK11i_11.11
and HWEnable11i.dept

Thanks!

[Martin Johnson]

Do "swlist -l product | grep PH" to see which patches you have installed. PHKL_25010 is the latest USB cumulative patch for v11.

HTH
Marty

[Hao Chen]

Patches PHCO_26447, HKL_25010,
PHKL_20152, are for 11.00.
My system is 11i (11.11).

When I tried to install these patches, I got the following message,

Currently, there are no products on this source which are compatible with the target. Therefore, no products are shown.

Thanks!

[steven Burgess_2]

Hi

Do you have any errors in your syslog

Steve

[Hao Chen]

No any error messags in syslog.log.

[Martin Johnson]

The cumluative USB for v11.11 is PHKL_24626.

HTH
Marty

[Hao Chen]

PHKL_24626 is already there.

Thanks!