Mozilla LoadPlugin Failed

[MikeL_4]

We have just installed Mozilla 1.7.3.02 along with Java SDK 1.3.1.16.00 along with the June 2005 Quarterly GoldPak and now are receiving failures trying to start Mozilla...
root@odcign1:[/root]:=>mozilla
LoadPlugin: failed to initialize shared library libXt.sl [No such file or directory]
LoadPlugin: failed to initialize shared library libXext.sl [No such file or directory]
LoadPlugin: failed to initialize shared library libXm.sl [No such file or directory]
aCC runtime: Error 215 from shl_findsym(/opt/java1.3/jre/plugin/PA_RISC/mozilla/libjavaplugin_oji.sl,_shlInit)
/usr/lib/dld.sl: Unresolved symbol: [Vftptr]key:__cl__16nsQueryInterfaceCFRC4nsIDPPv (data) from /opt/java1.3/jre/plugin/PA_RISC/mozilla/libjavaplugin_oji.sl
/opt/mozilla/run-mozilla.sh[36]: 27600 Abort(coredump)
root@odcign1:[/root]:=>

Any ideas??

[Raj D. · Accepted solution]

Hi Mike ,

seems mozila has not installed properly.

1.Check in /var/adm/sw/swinstall.log file for details.



2.Verify that Mozilla has installed properly .

# swlist -l bundle
# swverify bundle_name

3. Check you have installed the correct software , 32/64 bit.


cheers,
Raj.

[MikeL_4]

Everything seems to of installed correctly from the logs.. and the verify:

======= 08/23/05 08:44:53 EDT BEGIN swverify SESSION
(non-interactive) (jobid=odcign1-0122)

* Session started for user "root@odcign1".

* Beginning Selection
* Target connection succeeded for "odcign1:/".
* Software selections:
MOZILLA,r=1.7.3.02.00,a=HP-UX_B.11.00_32/64,v=HP
Mozilla.MOZ-COM,l=/opt/mozilla,r=1.7.3.02.00,a=HP-UX_B.11.00_32/64,v=HP,fr=1.7.3.02.00,fa=HP-UX_B.11.00_32/64
Mozilla.MOZ-COM-DOC,l=/opt/mozilla,r=1.7.3.02.00,a=HP-UX_B.11.00_32/64,v=HP,fr=1.7.3.02.00,fa=HP-UX_B.11.00_32/64
Mozilla.MOZ-PA11,l=/opt/mozilla,r=1.7.3.02.00,a=HP-UX_B.11.00_32/64,v=HP,fr=1.7.3.02.00,fa=HP-UX_B.11.00_32/64
* Selection succeeded.


* Beginning Analysis
* Session selections have been saved in the file
"/root/.sw/sessions/swverify.last".
* The analysis phase succeeded for "odcign1:/".
* Verification succeeded.


NOTE: More information may be found in the agent logfile using the
command "swjob -a log odcign1-0122 @ odcign1:/".

======= 08/23/05 08:45:01 EDT END swverify SESSION (non-interactive)
(jobid=odcign1-0122)

[Raj D.]

Hi Mike ,

It seems that your Java patches are not installed.
Do you have correct Java Patches installed.
And with latest Gold Patch bundle.

Check this patches required for Java,

http://www.hp.com/products1/unix/java/patches/g-11.11-1.3-1111.0406.html

Cheers ,
Raj.

[Alex Glennie]

This problem is caused by the compatibility issue between JDK
1.3.1 & mozilla 1.7.3. Java Plug-in has an undefined data
Vftptr]key:__cl__16nsQueryInterfaceCFRC4nsIDPPv . This virtual class is
part of mozilla & has been removed from mozilla 1.7.X . So when trying
to load the plugin, Unstaisfied Symbol error is thow by the runtime
compiler.

Mozilla recommends user to use only JDK 1.4.0 & above for Solaris &
Linux.
http://plugindoc.mozdev.org/linux.html#Java
http://plugindoc.mozdev.org/solaris.html#Java

and I beleive this is the case for hpux too

[Raj D.]

Hi Mike ,

As Alex said , try installing JDK 1.4 and check ..

Good luck ,
cheers.

[MikeL_4]

All of these patches are applied on the server:
root@odcign1:[/root]:=>swlist -l fileset |grep -i phkl_30288
# PHKL_30288 1.0 Thread Abort syscall
PHKL_30288.CORE2-KRN 1.0 OS-Core.CORE2-KRN
root@odcign1:[/root]:=>swlist -l fileset |grep -i phkl_32457
# PHKL_32457 1.0 SPP fragmentation;AIO;EVP;ufalloc;dup2 race
PHKL_32457.CORE2-KRN 1.0 OS-Core.CORE2-KRN
PHKL_32457.PAUX-ENG-A-MAN 1.0 ProgSupport.PAUX-ENG-A-MAN
root@odcign1:[/root]:=>swlist -l fileset |grep -i phco_30544
# PHCO_30544 1.0 Pthread enhancement and fixes
PHCO_30544.C-MIN-32ALIB 1.0 OS-Core.C-MIN-32ALIB
PHCO_30544.C-MIN-64ALIB 1.0 OS-Core.C-MIN-64ALIB
PHCO_30544.CORE-64SLIB 1.0 OS-Core.CORE-64SLIB
PHCO_30544.CORE-SHLIBS 1.0 OS-Core.CORE-SHLIBS
PHCO_30544.PAUX-ENG-A-MAN 1.0 ProgSupport.PAUX-ENG-A-MAN
root@odcign1:[/root]:=>

It also looks like both 1.3 & 1.4 are installed, how do I tel Mozilla to use which version ??
B9788AA -> 1.3.1.16.00 Java2 1.3 SDK for HP-UX
T1456AA -> 1.4.2.09.02 Java2 1.4 SDK for HP-UX

[Raj D.]

Mike ,

Check java RTE version.

# swlist -l product | grep java

you can get like that.

Jdk13 1.3.1.15.01 Java2 1.3 SDK
Jre13 1.3.1.15.01 Java2 1.3 RTE 1.3
--------------------
Make sure you have 1.4 Java RTE. ,

cheers.

[MikeL_4]

I have 1.3 & 1.4 on this server:
Jre13 1.3.1.16.00 Java2 1.3 RTE 1.3
Jre14 1.4.2.09.02 Java2 1.4 RTE

How do I tell Mozilla to use 1.4 instead of 1.3 ??

[MikeL_4]

Thanks all, I needed to install the right plugin for Mozilla, the one I downloaded only included Netscape for 1.4