Must install Micro Focus Server Express 2.0.11

[Shirley Barger]

We need MF Server Express 2.0.11 for our business application upgrade, and I thought that ordering it would be relatively simple. Right now, I feel like I fell down Alice's rabbit hole. I contacted an HP sales rep, and she came up with product numbers and a quote. We ordered, and what we received for several thousand dollars is a bunch of license certificates. We need those licenses, I know, but what I can't seem to find out is: where do I get the software to install?

The sales rep has no idea. The ITRC person who picked up my ticket sent me to a web site I'd combed through several times. I must be missing something, but I am probably too frustrated to read properly now.

If you've ordered and installed Server Express, could you enlighten me? Do I need to order the software separately, on top of the expensive licenses? If so, can you give me the product number? If it's on an HP-UX Applications cd, could you tell me the product number and some idea of what cd releases might have it? Do I then need codewords?

Thanks very much. We're running 11.0 on N-4000's (RP7400).

[Steven E. Protter]

I'm wondering why you contacted HP.

MicroFocus Cobol products are marketed by merant.

http://www.merant.com

Give them a try.

SEP

[Shirley Barger]

HP supposedly sells it, too. They certainly sell the licenses. Basically, I am trying to find out if the compiler is available from HP. The web sites led me to believe so. If it's definitely not the case, I will have to go to Merant. As we're a poor community college in California (no money to spare), I'm hoping to take care of it with what we've already spent.
Thanks.

[susan gregory_1 · Accepted solution]

Hi Shirley,
When you ordered the product you should have ordered the physical media to go along with it. The HP sales rep may not have realized that unlike all the other compiler products, this particular HP compiler product comes on it's own installation cds and does not come on the app cds.
Actually though, the version of the software you would get on the current cds is 2.2. It does contain, however the older 2.0.11.SP1 version of the product, which is the release after 2.0.11.
If you cannot wait for the installation cds to arrive and/or you specifically need the 2.0.11 "base" version, please open a call to the Response Center and I may be able to get the bits you want to you.

Thanks,
Susan Gregory
WTEC COBOL
Response Center, Cupertino, CA

[Shirley Barger]

Thanks a lot, Susan! I do now have the right product numbers for the media, but I was not sure about whether the CDs would have 2.0.11. I'm glad to get that clear. I am going to order first thing tomorrow and see if I can get the media by Wednesday. If I can't, I may take you up on the offer for a download.
Again, thanks. This has been one confusing purchase, but now I know what to do.

Shirley B