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MUX not recognized with ioscan on HP 11.11 D270 server

 
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Debbie Fleith
Regular Advisor

MUX not recognized with ioscan on HP 11.11 D270 server

I have a system with an HP PM16-DB mux, Part # J2485-60010. It doesn't show up as a device under ioscan. The light to the internal mux card is on in the back of the server, the power to the mux port card is on, but the "Active" light next to the first port on the port card is off.

I have configured all of the drivers into the kernal that normally apply to muxes.

Do I possibly have a hardware problem with the mux port card?
11 REPLIES 11
Sanjay_6
Honored Contributor

Re: MUX not recognized with ioscan on HP 11.11 D270 server

Hi Debbie,

Can you attach your ioscan output for us to look at.

ioscan -fn

Thanks
A. Clay Stephenson
Acclaimed Contributor

Re: MUX not recognized with ioscan on HP 11.11 D270 server

Hi Debbie:

I'll take a guess. It is possible to run 64-bit 11.11 on your D270 but not with EISA cards.
Have you installed 64-bit 11.11 and trying to use it with your EISA MUX card?

Clay
If it ain't broke, I can fix that.
Debbie Fleith
Regular Advisor

Re: MUX not recognized with ioscan on HP 11.11 D270 server

Sure. Here it is
Debbie Fleith
Regular Advisor

Re: MUX not recognized with ioscan on HP 11.11 D270 server

I installed HP 11.11 32-bit on this server.
Uday_S_Ankolekar
Honored Contributor

Re: MUX not recognized with ioscan on HP 11.11 D270 server

Hi,

Just i wild guess.
Try insf -e (Refer man pages of insf)

-USA...
Good Luck..
A. Clay Stephenson
Acclaimed Contributor

Re: MUX not recognized with ioscan on HP 11.11 D270 server

Ok, it appears that that the mux card is in slot 1. Unfortunately, I don't have a D-box with that card in it running 11.11. The closest thing I have is 10.20 running the 8-port version. It uses the eisa_mux0 driver. I suspect that you are missing the driver.
If it ain't broke, I can fix that.
Sanjay_6
Honored Contributor

Re: MUX not recognized with ioscan on HP 11.11 D270 server

Hi debbie,

Do you have mux2 and mux4 enabled in your kernel.

What is the HP Part code for this card ?.

Thanks
Debbie Fleith
Regular Advisor

Re: MUX not recognized with ioscan on HP 11.11 D270 server

I had to add mux2 and mux4, but yes, they are now configured into the kernel.
Debbie Fleith
Regular Advisor

Re: MUX not recognized with ioscan on HP 11.11 D270 server

The Part # for the mux is J2485-60010
A. Clay Stephenson
Acclaimed Contributor
Solution

Re: MUX not recognized with ioscan on HP 11.11 D270 server

Hi Debbie:

Bear in mind that you must install the EISA RS-232 MUX Software from one of your application CD's.

Clay
If it ain't broke, I can fix that.
Debbie Fleith
Regular Advisor

Re: MUX not recognized with ioscan on HP 11.11 D270 server

Thank-you all.

I did not have the EISA MUX software installed, but now do and the mux is recognized.