Need help with STM report

[Igor Sovin]

Hi all!
I have the folowing problem:
On my rx4640 with HP-UX 11.23 STM OnlineDiagnostics doesnt show several positions such as memory, CPU, system and other.
here is the output of stm:
Path Product Active Tool Status
==================== ========================= =========== =============
system system (0)
0 Bus Adapter (103c1229) Information Successful
0/0 PCI Bus Adapter (103c122e Information Successful
0/0/1/0 RS-232 Interface (103c129 Information Successful
0/0/1/1 RS-232 Interface (103c104 Information Successful
0/0/2/0 USB Interface (10330035)
0/0/2/0.1 USB Root Hub (1)
0/0/2/1 USB Interface (10330035)
0/0/2/1.1 USB Root Hub (101)
0/0/2/2 USB Interface (103300e0)
0/0/3/0 IDE Bus Adapter (10950649 Information Successful
0/0/3/0.0 IDE Interface (10950649) Information Successful
0/0/3/0.0.0.0 SCSI Disk (TEACDV-28E-B) Information Warning
0/0/3/0.1 IDE Interface (10950649) Information Successful
0/0/4/0 Graphics Interface (GRAPH Information Warning
0/1 PCI Bus Adapter (103c122e Information Successful
0/1/1/0 PCI SCSI Interface (10000
0/1/1/0.0.0 SCSI Disk (HP146) Information Successful
0/1/1/0.1.0 SCSI Disk (HP146) Information Successful
0/1/1/0.4.0 SCSI Device (HPSAF-TE)
0/1/1/1 PCI SCSI Interface (10000
0/1/2/0 PCI Gigabit Ethernet Link
0/2 PCI Bus Adapter (103c122e Information Successful
0/2/1/0 Fibre Channel Interface ( Information Successful
0/3 PCI Bus Adapter (103c122e Information Successful
0/4 PCI Bus Adapter (103c122e Information Successful
0/4/2/0 Fibre Channel Interface ( Information Successful
0/5 PCI Bus Adapter (103c122e Information Successful
0/5/1/0 PCI Gigabit Ethernet Link
120 CPU (0)
121 CPU (0)
122 CPU (0)
123 CPU (0)
250 Core I/O Adapter (fffffff
250/0 IPMI Controller (49504930 Information Successful
250/1 ACPI Device (41435049) Information Successful

What should I do to obtain the information on missing positions?

Igor.

[RAC_1]

Which issing positions??

Anil

[Igor Sovin]

I havent got the information on these positions

system system (0)
120 CPU (0)
121 CPU (0)
122 CPU (0)
123 CPU (0)

[Scot Bean]

Did you recently patch?

I would try stopping then restarting the online diag daemons with

/sbin/rc2.d/S742diagnostic stop
wait a few seconds, then
/sbin/rc2.d/S742diagnostic start

See if it has any affect

[RAC_1]

echo "selclass qualifier cpu;info;wait;infolog"|cstm > /tmp/cpu.info

Check /tmp/cou.info file

Anil

[Igor Sovin]

I've restarted daemons, but it doesnt take effect. The situation is the same.
What else can I do ?

[Igor Sovin]

I've checked /tmp/cpu.info

Here it is :

# more /tmp/cpu.info
Running Command File (/usr/sbin/stm/ui/config/.stmrc).

-- Information --
Support Tools Manager


Version B.40.00

Product Number B4708AA

(C) Copyright Hewlett Packard Co. 1995-2002
All Rights Reserved

Use of this program is subject to the licensing restrictions described
in "Help-->On Version". HP shall not be liable for any damages resulting
from misuse or unauthorized use of this program.

cstm>selclass qualifier cpu;info;wait;infolog
^-- (Information) is currently disabled. --

^-- (InfoLog) is currently disabled. --

cstm>#.

[RAC_1]

Is process diagmond running?

[Igor Sovin]

Yes it is running

[RAC_1]

Run monconfig and check if they are being monitored or not (cpus), if not enable monitoring for them and check

Anil