Netbackup -Unable to kill

[MKR_1]

Backups are failing in the backup server.Tried restarting the netbackup services with bpkill.but it is unable to kill all processes.Please help to resolve this issue

NB Processes
------------
root 14010 13974 2 18:10:23 ? 0:06
root 21135 1 0 23:59:25 ? 0:00 bpbkar -r 2678400 -ru root -dt 0 -to 0 -clnt tessa -class Test_
root 1663 1635 0 00:33:15 ? 0:00
root 13974 1 0 18:10:17 ? 0:00 bptm -pid 13960 -den 20 -rt 8 -rn 0 -cj 2 -mpx 8 -reqid -126025
root 7814 7766 0 01:00:21 ? 0:00 bpbkar -r 2678400 -ru root -dt 0 -to 0 -clnt tessa -class Test_
root 13906 1 0 18:10:09 ? 0:00 bptm -pid 13900 -den 20 -rt 8 -rn 0 -cj 2 -mpx 8 -reqid -126025
root 13977 13922 0 18:10:19 ? 0:00 bpbkar -r 2678400 -ru root -dt 0 -to 0 -clnt tessa -class Files
root 1635 1 0 00:33:15 ? 0:00 bpbkar -r 2678400 -ru root -dt 0 -to 0 -clnt tessa -class Test_
root 21180 21135 0 23:59:30 ? 0:00 bpbkar -r 2678400 -ru root -dt 0 -to 0 -clnt tessa -class Test_
root 7766 1 0 01:00:15 ? 0:00 bpbkar -r 2678400 -ru root -dt 0 -to 0 -clnt tessa -class Test_
root 13922 1 0 18:10:13 ? 0:00 bpbkar -r 2678400 -ru root -dt 0 -to 0 -clnt tessa -class Files
root 13982 13974 0 18:10:20 ? 0:06
root 1668 1635 0 00:33:20 ? 0:00 bpbkar -r 2678400 -ru root -dt 0 -to 0 -clnt tessa -class Test_
root 21163 21135 0 23:59:25 ? 0:00
root 7794 7766 0 01:00:16 ? 0:00
root 13952 13922 0 18:10:14 ? 0:00
root 7758 1 0 01:00:13 ? 0:00 bptm -pid 7755 -den 20 -rt 8 -rn 0 -cj 2 -mpx 8 -reqid -1260320

[Dennis Handly]

You have zombies and other processes.
Have you tried kill, then "kill -9" on the non-zombies? If "kill -9" doesn't work, you are hung on I/O.

To kill the zombies you have to kill the zombie masters:
13974 13974 21135 7766 13922

[MKR_1]

I couldnot kill with kill -9.

But the issue seems to be resolved after I went into Glance and selected the option Process System calls.

Can someone confirm this is the one which solved my problem

[Dennis Handly]

>Can someone confirm this is the one which solved my problem

I don't think so, this isn't what glance is suppose to do. :-)