network printer problem

[RAJEEV_4]

hi
i have a hp box running hpux 11.11. in that i have configured some network printers which are connected to win 2k/xp machines. my problem is some times some of these printers are getting disabled , so i need to manually enable this, can anybody help in this.

Regards
Rajeev

[Bill Hassell]

They may become disabled because of jams or out of paper, or it may be due to lack of patches on the Windows side, or networking problems.

[RAJEEV_4]

hi
there is no paer jam or printer problem , becuse locally printer is working fine, if i just enable printer it will start printing from unix also.

rajeev

[Bart Paulusse]

Hi Rajeev,

I'm having the same "problem" with a few network printers. The printers are connected to systems not managed by our departement (and not by anyone else either).

Because I've got no influence on the other systems and users were complaining to me... I enable these printers a few times a day through cron.

It's a useful (but dirty) workaround (I enable everthing in /var/lp/spool/request/)
and its been doing its work for some years now.

just a thought.

regards,

Bart

[Dwyane Everts_1]

Rajeev,

How are the printers created in Unix (by IP or FQDN)?

As well as patching the windows boxes, network congestion can cause this. I have seen printers disable for the simple reason that Unix could no longer resolve the name. I recommend reconfiguring the printers on Unix by IP address.

I have also created a simple script that monitors the printers on Unix. If a printer is disabled, the script pings it, and with a positive response, enables it again (logging each time this happens so I can keep track).

hth,
D

[RAJEEV_4]

hi

i am also using cron to enable these printers,and these printers are configured by ip only.I want some other solutions, can anyone help me

Rajeev