Network Printer

[AL_3001]

Hi,
We have set up a new network printer with addqueue command. The printer model is HP4250.
However, when i try to send a test print the print job gets stuck in the queue. The printer is pingable, but the o/p of hpnpadmin is unusual:
=======================
*** Receive NO snmp response!
*** (printer down, cable off, or wrong Get community name?)
=======================

Also, telnet to the printer returns 'Connection refused'
========================
Trying...
telnet: Unable to connect to remote host: Connection refused
========================

Kindly advise.

Regards,
Ashish

[J Turner]

Sounds as if you have another device using the same IP. Shut the printer down and go to a command line and try to ping the IP the printer dshould have

[AwadheshPandey]

http://docs.hp.com/en/B2355-90675/ch07s01.html
http://www.sunmanagers.org/pipermail/summaries/2002-November/002727.html

http://forums12.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1206531809190+28353475&threadId=1067403

http://forums12.itrc.hp.com/service/forums/questionanswer.do;HP-FORUMS-S-WPA-IDX=HJBd7r2J1vnTCnl5j74xqP3td24G4hpB1jcB2dgwCCPV4fn5nbxt!1080273772!-1356723461?threadId=1164504

[Bill Hassell]

The addqueue command normally polls the printer and asks for an ID so it can associate the right printing script with the printer. Delete the printer using removequeue. Did you first install the special printer script for the 4250? If not, get the script from here:

http://www.hp.com/pond/modelscripts/net_lj4250.sh.Z

To see all the new printer scripts, use:

http://www.hp.com/pond/modelscripts/index2.html

Now hpnpadmin works with all HP network printers so the printer's IP address has a problem. Are you using a name for the printer or the IP address? Printers seem to have a very difficult time with hostnames -- it all depends on who is maintaining your DNS service. I avoid all those problems by always using the printer's IP address.

Try telnet to the IP address. If that is refused, try a web browser to the IP address. If that also fails, go to the printer and print the test/configuration page and look at the network card parmateres, specifically the IP address, subnet mask and gateway. Also look at the status line which should say READY or similar. Make sue the printer's selftest page has the IP address you are trying to use.

Most important, I am assuming you have an HP 4250n (or other models with a built-in network card). If you are using the 4250 with a non-HP print server (ie, Dlink, Linksys, Netgear, etc) then you cannot use hppi or addqueue to talk to the printer. All non-HP print servers, whether a blackbox LAN-to-printer adapter or a Windows or Linux box use the archaic rlp protcol RFC 1179. In that case, you delete the printer, then use SAM to add it back as a "remote printer". You will lose all the -o options available for the 4250 (-olandscape -oduplex, -o12, -ovsi5.1 and so on).

[AL_3001]

Hello Gurus,

Apologies for not closing the thread earlier.

Thank You all for the inputs.

Regards,
Ashish