omniback error

[SSP_1]

Getting an error of "Cannot access the Cell Manager." while trying to export the jhpux11.00 box as omniback client. I am giving the following command :-
# ./omnicc -export_host apps2.etcs.com

Any Clues?

[Rita C Workman]

Probably the first thing I would do is to run nslookups for name and IP to make sure OBII is resolving properly.

Just a quick thought to try,
Rita

[Alex Glennie · Accepted solution]

Hi,

Most likely causes are 1) DNS / Network hostname resolutions problems - you could check using ping/nslookup or resolve hostnames first using /etc/hosts (files) via /etc/nsswitch.conf and ensure the cell manager and client are listed in here ? or 2) licensing .

ps also check in /etc/opt/omni/cell_server, cell_info etc to make sure hostnames listed tie up with those returned from nslookup ie all entries are fully qualified domain names or short hostnames but not a mix of both it can cause problems.

I'd post this to the openview forums , check the above and add the details to your post.

also look in /vat/opt/omni/logs/* any clues ?

Also of use : run omnicc >text.txt and details of whether this has ever worked, hpux versions or is NT involved, Version of OB II etc .... would be useful too !

[Sanjay_6]

Hi Shripad,

Try these links,

http://us-support3.external.hp.com/cki/bin/doc.pl/sid=a2f55cfd09d36c043a/screen=ckiDisplayDocument?docId=200000057865510

http://us-support3.external.hp.com/cki/bin/doc.pl/sid=0a5c53b418c5c19dc1/screen=ckiDisplayDocument?docId=200000057865495

Hope this helps.

Regds

[SSP_1]

Thanks Alex..

I am able to see the hpux server in clients' list after adding it in file "/etc/opt/omni/cell/cell_info".