OnlineDiag (EMS/STM) software for Mar/Jun02 releases MUST be patched!

[Martin Burnett_2]

Hello Everyone,

If you are using the OnlineDiag software bundle that includes both the Event Monitoring Service (EMS) and Support Tools Manager (STM)released on the Mar02 or Jun02 CDs or if you downloaded either one from the software.hp.com web site you need to apply the just released patch for you OS version.

The Software Depot ID number will equate to the Support Tools Manager (STM)/
OnlineDiag version number, for example:

B.11.00.20.xx = HP-UX 11.00 March 2002 Release v A.30.00
B.11.11.06.xx = HP-UX 11.11 March 2002 Release v A.30.00
B.11.00.21.xx = HP-UX 11.00 June 2002 Release v A.31.00
B.11.11.07.xx = HP-UX 11.11 June 2002 Release v A.31.00

There has been an issue found with multiple monitors not functioning correctly. The patches for the June 02 software release are available as of today:

- PHSS_27525 - HP-UX 11.0 for Support Plus bundle HWE0206 (June 2002)
- PHSS_27526 - HP-UX 11i for Support Plus bundle HWE0206 (June 2002)

The patches required for the March 02 software have not yet been released but will be:


- PHSS_27523 - HP-UX 11.0 for Support Plus bundle HWE0203 (March 2002)
- PHSS_27524 - HP-UX 11i for Support Plus bundle HWE0203 (March 2002)


See the patch for detailed information. A formal notification is being posted and sent to customers as expediently as possible.

Thanks for participating in the forums,

Martin
Chaos reigns within. Reflect, repent, and reboot. Order shall return.

[Stefan Farrelly]

Thanks for the warning Martin, we will update all ours asap - after just having updated to the Mar02 versions recently.

Cheers,

Stefan

[Pete Randall]

Hi Martin,

Thanks for the heads up. I've got a couple of systems which I think qualify:
# swlist |grep -i diag
OnlineDiag B.11.11.06.09 HPUX 11.11 Support Tools Bundle, Mar 2002

yet, when I try to swinstall, everything ends up being exclude with the following note:
NOTE: The patch fileset "PHSS_27526.STM-CATALOGS,r=1.0" may only be
installed upon a previously installed base fileset. The
specification for this base fileset is
"Sup-Tool-Mgr.STM-CATALOGS,fr=B.11.11.07.11,v=HP". Since
there is no fileset on the target or selected from the source
which matches this specification, fileset
"PHSS_27526.STM-CATALOGS,r=1.0" will be excluded.
NOTE: The patch fileset "PHSS_27526.STM-SHLIBS,r=1.0" may only be
installed upon a previously installed base fileset. The
specification for this base fileset is
"Sup-Tool-Mgr.STM-SHLIBS,fr=B.11.11.07.11,v=HP". Since there
is no fileset on the target or selected from the source which
matches this specification, fileset
"PHSS_27526.STM-SHLIBS,r=1.0" will be excluded.
NOTE: The patch fileset "PHSS_27526.STM-UUT-RUN,r=1.0" may only be
installed upon a previously installed base fileset. The
specification for this base fileset is
"Sup-Tool-Mgr.STM-UUT-RUN,fr=B.11.11.07.11,v=HP". Since there
is no fileset on the target or selected from the source which
matches this specification, fileset
"PHSS_27526.STM-UUT-RUN,r=1.0" will be excluded.


Am I missing something here?

Pete

[Martin Burnett_2]

Hello Pete,

My deepest apologies. It appears that there are seperate patches for the March 02 release. In my original posting I published only those for the June 02 release version. I have corrected the original posting and the patch for the Mar 02 should be:

- PHSS_27523 - HP-UX 11.0 for Support Plus bundle HWE0203 (March 2002)
- PHSS_27524 - HP-UX 11i for Support Plus bundle HWE0203 (March 2002)

Once again my apologies on the inconvience.

Martin

[H.Merijn Brand (procura]

Thanks, done. No reboot needed. Greatz.

[Pete Randall]

Martin,

No problem. No apology necessary. Thanks for the correction.

I'm off to patch.

Pete

[Pete Randall]

Martin,

I've reflected, repented, and am contemplating rebooting, however, nothing seems to find the afore-mentioned PHSS_27523 or PHSS_27524.

Still in chaos,
Pete

[H.Merijn Brand (procura]

Hmmmm, same here (used PHSS_27525)

l1:/ 103 # swlist -l bundle -l product -l subproduct | grep -e PHSS_275 -e EMS
OnlineDiag.EMS-KRMonitor A.11.00.04 EMS Kernel Resource Monitor
OnlineDiag.EMS-Core A.03.20 EMS Core Product
OnlineDiag.EMS-Config A.03.20 EMS Config
l1:/ 104 #

from swagent.log:
======= 07/30/02 16:00:01 METDST BEGIN install AGENT SESSION
(pid=17824)

* Agent session started for user "root@l1". (pid=17824)

* Beginning Analysis Phase.
* Source: l1:/l1/wrk/update/PHSS_27525.depot
* Target: l1:/
* Target logfile: l1:/var/adm/sw/swagent.log
* Reading source for product information.
NOTE: The filesystems in the filesystem table will not be checked
against those currently mounted because the
"mount_all_filesystems" option is set to "false".
* Reading source for file information.
NOTE: The patch fileset "PHSS_27525.STM-CATALOGS,r=1.0" may only be
installed upon a previously installed base fileset. The
specification for this base fileset is
"Sup-Tool-Mgr.STM-CATALOGS,fr=B.11.00.21.10,v=HP". Since
there is no fileset on the target or selected from the source
which matches this specification, fileset
"PHSS_27525.STM-CATALOGS,r=1.0" will be excluded.
NOTE: The patch fileset "PHSS_27525.STM-SHLIBS,r=1.0" may only be
installed upon a previously installed base fileset. The
specification for this base fileset is
"Sup-Tool-Mgr.STM-SHLIBS,fr=B.11.00.21.10,v=HP". Since there
is no fileset on the target or selected from the source which
matches this specification, fileset
"PHSS_27525.STM-SHLIBS,r=1.0" will be excluded.
NOTE: The patch fileset "PHSS_27525.STM-UUT-RUN,r=1.0" may only be
installed upon a previously installed base fileset. The
specification for this base fileset is
"Sup-Tool-Mgr.STM-UUT-RUN,fr=B.11.00.21.10,v=HP". Since there
is no fileset on the target or selected from the source which
matches this specification, fileset
"PHSS_27525.STM-UUT-RUN,r=1.0" will be excluded.
* Executing preDSA command.

* Summary of Analysis Phase:
* 3 of 3 filesets will be Skipped.
* The Analysis Phase succeeded.

======= 07/30/02 16:00:08 METDST END install AGENT SESSION (Canceled)
(pid=17824)


And I'm sure I'm running June:
l1:/var/adm/sw 111 # swlist -l bundle | grep XSW
XSWGR1100 B.11.00.53.2 HP-UX General Release Patches, June 2001
XSWHWCR1100 B.11.00.46 Hardware Enablement and Critical Patches for HP-UX 11.00 (September 1999)
l1:/var/adm/sw 112 #

[V. V. Ravi Kumar_1]

hi Martin,
many thanks for the info.

[Martin Burnett_2]

Well Pete,

It is time for me to reflect. Posting of the March02 patches for this problem has been delayed. I will try and keep you up to date as soon as I get some more information.

Martin

[Pete Randall]

Martin,

I've enabled notification on this thread so, if you could, just post here when available and I'll try then.

Thanks for your help,
Pete

[Martin Burnett_2]

Hello Procura,

I am afraid you are in the same boat as Pete. The output from your swlist command:

EMS-KRMonitor A.11.00.04 EMS Kernel Resource Monitor

Indicates that you have the March 02 software installed. I will post this message as soon as I know the March patches are released.

Martin

[Martin Burnett_2]

Hello,

Just a quick update. The Mar02 patches PHSS_27523 and PHSS_27524 should be released sometime next week (08/12 or after). I will post this string as soon as they are available.

Martin

[BFA6]

Thanks for this Martin - best start checking the servers !

Regards,

Hilary

[Pete Randall]

Thanks again, Martin.

Pete

[Martin Burnett_2]

Hello Everyone,

Good news, the patches for the Mar02 OnlineDiag issue have been released:

PHSS_ 27524 s700_800 11.11 Support Tool Manager Mar 02 Patch
PHSS_27523 s700_800 11.00 Support Tool Manager Mar 02 Patch

Both are available for download on the ITRC:

http://support1.itrc.hp.com/service/patch/mainPage.do?admit=-682735245+1029416142349+28353475

Thanks for participating in the forums,

Martin
Chaos reigns within. Reflect, repent, and reboot. Order shall return.

[Pete Randall]

Cool, thanks.

Pete
N/A please

[Deshpande Prashant]

Thanks Martin.

Prashant.

[Donald Kok]

My systems do not have the march or june version. If I want to upgrade EMS, what should I do? Is it better to wait for a final version, or should I follow the path of installing and then patching?
Thanks.