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Re: OnlineDiag error message

 
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A.K.
Frequent Advisor

OnlineDiag error message

Hi guys,
I have on my entire machines this software bundle
OnlineDiag B.11.00.18.09 HPUX 11.0 Support Tools Bundle, Sep 2001
When I try to go into it in SAM, I get error message:
??Client connect fail, an error occurred while trying to connect to remote system, invalid argument??
Where can I find the right patch to fix it

Thanks ,

6 REPLIES 6
S.K. Chan
Honored Contributor
Solution

Re: OnlineDiag error message

Not sure about the patch but first check/do a few basics steps ..
1) /etc/services
Does it has the entry ..
registrar 1712/tcp
registrar 1712/udp
2) Try to restart EMS ..
# cd /etc/opt/resmon/lbin
# ./monconfig
==> Choose "K" to kill it and then "E" to enable it.
Now try the SAM part again ..
Tracy_5
Advisor

Re: OnlineDiag error message

I don't know about a patch either, but please check the following:

1.) Check /etc/inetd.conf file and verify the following line is there
and it is uncommented:

registrar stream tcp nowait root /etc/opt/resmon/lbin/registrar /etc/opt/resmon/
lbin/registrar

2.) Check /etc/services file and verify that port 1712 is setup for
registrar.

registrar 1712/tcp
registrar 1712/udp

3.) Run inetd -c

4.) Run netstat -a |grep registrar and this should come back with:

tcp 0 0 *.registrar *.* LISTEN

5.) If it is still failing, stop and start inetd.
NOTE: sometimes inetd -c isn't enough

/sbin/init.d/inetd stop
/sbin/init.d/inetd start


Tracy
A.K.
Frequent Advisor

Re: OnlineDiag error message

Thank you S.K.Chan & Tracy
I didn???t have the configuration you referred to but even when I add them nothing happened.
The problem is somewhere else I guess .
It use to work in the past and suddenly it stopped and it give the same error message on all my servers.

LisaW
Valued Contributor

Re: OnlineDiag error message

Are you able to launch STM not using Sam by
typing, cstm or mstm? If either of these go into stm without displaying any errors then your problem may be with sam and not stm.
A.K.
Frequent Advisor

Re: OnlineDiag error message

Hi again
I am able to lunch stm.
when I try to disable onlinediag by using. /monconfig
I cannot its hang as enable all the time although I kill it .


Thanks,
Amir
A.K.
Frequent Advisor

Re: OnlineDiag error message

I apologize but apparently I had some tasks that override this files
/etc/services & /etc/inetd.conf
Thank you all for the help my problem was solved

A.K.