pam_authenticate problem

[Dave Thompson_7]

I have a user who is unable to connect via ftp. A "pam_authenticate" error shows up in the system log, but I cannot figure out how to clear the problem. What has gotten set and where? She is the only one out of 120 users who has this problem. I have not set up any pam identification procedures (at least none that I'm aware of). Any ideas?

[John Payne_2]

It's hard to say what exactly the problem is here, without your having given us the error.

Is this a trusted system? Do you have a problem with the user's trusted system entry? (I'm assuming ssh is being used, the user just hangs after giving the password.)

Is there both a /tcb/files/auth/u/userid and a /tcb/files/auth/u/userid-t file? (replace u/userid with j/jjp for the jjp user.)

Hope to hear back from you.

John

[Dave Thompson_7]

The system is not trusted and we are not using ssh (don't scold, improvements in security are on the way). Here is the entry from the system log:

Jul 19 10:40:10 caighpit ftpd[28331]: FTP session closed
Jul 19 10:40:21 caighpit ftpd[28341]: Data port : 20
Jul 19 10:40:21 caighpit ftpd[28341]: FTP server (Revision 1.1 Version wuftpd-2.
6.1(PHNE_32286) Fri Apr 15 17:37:21 GMT 2005) ready.
Jul 19 10:40:23 caighpit ftpd[28341]: pam_authenticate:Authentication failed
Jul 19 10:40:23 caighpit ftpd[28341]: User ccc224: Login incorrect
Jul 19 10:40:23 caighpit ftpd[28341]: failed login from 192.168.140.173 [192.168

It's the "pam_authenticate" message that has me flumoxed. No other user has this problem and I don't think we are using pam for anything (could be wrong about that).