Patch installation error

[George Abraham_1]

hai admins

I am trying to install path PHSS_26803... This is for HP predective software.. The patch was suggested by HP support...

But when i do a swinstall i get the error

The patch fileset " PHSS_26803.PREDICTIVE-RUN,r=1.0" may only be installed upon a previously installed base fileset. The specification for this base fileset is Predictive.PREDICTIVE-RUN,fr=C.11.11.4,v=HP".. Since there is no fileset on the target or from the source which matches this specification, fileset PHSS_26803.PREDICTIVE-RUN.r=1.0" will be excluded.


we have predictive 3.0 on HP UX 11.0.... What should i load first before i can load this,,.


Thanks in advance

regards
George

[Ian Dennison_1]

perform the following,...

swlist -l fileset |grep -i pred

Look for the level of predictive, check it against the PHSS_26803.text file of the patch to see if you have the right patch for the right version.

Share and Enjoy! Ian

[Nick Wickens]

Not an answer but its interesting that HP support are recommending predictive software when the plan is to drop this for "HP Instant Support" See this link

http://www.hp.com/hps/tech/resources/elect/index.htm

[linuxfan]

Hi george,

You mentioned you are running Predictive on HP-UX 11.0, but the patch PHSS_26803 is for HP-UX 11.11.

-HTH
Ramesh

[Martin Johnson]

This patch is for the HPUX v11.11 only.

[eran maor]

Hi George

all are right , this is a patch for hp-ux 11.11

you need to install this patch :
PHSS_24828 - s700_800 11.00 Predictive C.11.AD cumulative patch

[George Abraham_1]

hai

i am sorry.. the OS is actually 11.11 only... still i am not able to install the patch...

any ideas?

[Martin Johnson]

Did you install predictive? It has to be installed before you can patch it.


Marty

[George Abraham_1]

hai

predictive is installed

swlist | grep Predictive shows
wcdbase2(root):/>swlist | grep Pre*
H2571A 3.0 HP Predictive Support