pdpr command not working

[Thomas Stanley_1]

When I run the pdpr command, I get the following error:

/opt/pd/bin/pdpr -x "sides=2" logfile.txt
pdpr: 5010-606 The value 2 that was specified or defaulted for attribute sides is not supported by the logical printer or by any of its associated physical printers.

This was working until the other day. I have asked my fellow sys admins if anything has changed, and one of them said they had to re-create the default printer the other day.

[Stephen Keane]

Sounds like the properties for the printer no longer support duplex printing.

[Thomas Stanley_1]

Where would I find the property settings for the printer in SAM?

[Steve Hamilton_2 · Accepted solution]

Thomas,

You can go into SAM's DPS/Physical Printers area, select the printer, and then choose "View/Modify" - it will show you the current attribute settings, and allow you to change them...

One of the attributes will be "sides_supported", which you will probably find is set to 1 only. Add the selection for 2 sides, and save your changes...

Now, your 'pdpr' command should work again...

Hope that helps...

Steve Hamilton

[Thomas Stanley_1]

That did the trick. Thanks for the help :-D