Please Post Forums Issues - December 2005

[Cheryl Griffin]

Hi Everyone,

Please provide feedback on any technical issues you may encounter while using the forums during December.

Please include URLs from your browser associated with error messages, and please include the date and time the errors occur.

You can also post your forums **successes** for December at:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=980300

Thanks to everyone for your continued feedback.

Best regards,
Cheryl and Dan

[John Kittel]

If a thread is closed by the author with the close thread button, is the thread supposed to go back to the top of the list for that family/category? I expected it would, but when I closed one recenty it didn't.

- John

[Mel Burslan]

John,

I believe what you have experienced has deliberately been made that way. In the first incarnation or introduction of the "close thread button", closing a topic was raising it to the top of the list. But in my opinion this was unnecessary in most cases as the thread owners sometimes close these cases way longer than their relevancy and remembrance. So the behavior has been changed on the second re-incarnation.

If you want to make it come to the top, you can make an addtional posting right before or right after the closing comment, which will float the topic to the top if you wish to do so.

[Cheryl Griffin]

Mel -
Well done, your explanation is correct.

[Steven E. Protter]

Beating Pete Randall to the post this month.

1.) Making standards compliant browsers such as Firefox, Mozilla and Opera, supported. This means that HP tests new ITRC software releases with standards compliant browsers. I have not issue personally with HP making a market share based analysis and say supporting only the top three or four, but IE only is simply an era that has gone by the wayside.

Please report status on this.

Also strongly support the forthcoming Pete Randall post, especially the signature issue.

Hi Cheryl, Dan, thanks for removing the posts in last months issues thread.

:-)

SEP

[James R. Ferguson]

Hi Folks:

These two threads in "languages and scripting" belong (IMO) in perhaps HP-UX/Workload Resource Management and in Servers/9000, respectively:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=980568

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=980572

I perceive that there is mis-categorization of questions occurs frequently. I'm not sure in the larger scheme of things that it matters, but it would be nice if a moderator would re-categorize obvious mis-labels when they are reading the post. I accept that classification in many cases is subjective, so take this for what's its worth.

Regards!

...JRF...

[Kurt Beyers.]

Hi,

Another thread that needs a new home (workstation):

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=980649

Where the two threads mentioned by James removed instead of replaced?

greetings,
Kurt

[melvyn burnard]

Thread moved, and the two threads indicated by James were duplicates, therefore they were removed

[Pete Randall]

Dan/Cheryl,

My monthly attempt to summarize familiar, repeating issues

1) When a thread is closed - No points - no bunny
*** HP is working on this (tracked internally) ***

2) Repeat the bread crumb navigation links at the bottom of the page so we
don't have to page all the way up to the top of long threads. Also, add the
same links to the notification pages.
*** HP is working on this (tracked internally) ***

3) Could we possibly have a real, functional search engine? Please??

4) Allow for formatted text that does not lose spaces, so script snippets can
be understood.
*** HP is working on this (tracked internally) ***

5) Provide the ability for a user to customize the forum subjects they view by
setting up their own groupings (like: all of HP-UX, plus Servers (9000), plus
Workstations (hp-ux based), plus all of Storage - well, you get the idea).
*** HP is working on this (tracked internally) ***

6) From Merijn: The ability to have a fixed signature in one's profile.

7) Is it possible to fix it so the "javascript.open" function works the
same in different browsers - in Netscape, firefox, Opera, etc., the link
opens in the same window.
*** HP is working on this (tracked internally) ***

8) Now that the new headgear situation has been addressed, I think it's
time to start asking for it to be addressed again. There is really only
room for two stars underneath the wreath. What are you going to do once
Clay hits 80,000 points? How about a wreath of stars? You could probably
fit 5 or six nice gold stars in a wreath and set the value of each succeeding
star high enough that you should be able to have the system ready for "y1m"
(that's 1,000,000, I think). You could award one star at a time or put the
outline in place and color the stars in as they are earned.
*** HP is working on this (tracked internally) ***



Pete

[Pete Randall]

Of course I should have done my review before I submitted, but I just noticed that #1 on my list is completely bogus. Not that I agree, but HP's position on the "bunny close" feature is that a bunny is no longer tied to points - it is tied to a resolution.

Please disregard number 1.


Pete

[Michael Schulte zur Sur]

Hi Cheryl, hi Dan,

can anyone move this to the right category?
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=980407

Thanks,

Michael

[Pete Randall]

It has been very difficult to access the Forums this morning: lots of "system unavailable" and "connection refused" messages, along with the occasional success.


Pete

[Andrew Rutter]

hi,

I too have experienced many unavailable messages today, taking many attempts to reply to posts. system running like someone removed half your processors and memory and unpluged the network cables!

please try and get it sorted, or is hp trying to get of the forums?

Also one of my posts was removed today, its been there for a few years without problems and now it seems to cause offence/not comply.
I cannot post a link as its gone, but i assume it was because someone replied last week to the thread, which i chose to ignore so far as it had no bearing on the question. Probably would have crashed if id tried anyway. why not just remove this reply instead of the whole question?

Andy

[Geoff Wild]

Weird scenes inside the gold mine.....

I just did a refresh of my profile page - said I only had 14504 points and assigned 584 of 584 questions - yet I'm really at 16784 and 610 of 610...

Also - page 1 of the HPUX forum looked like it was back at the end of July...

On top of that, I answered a thread:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=942354

Which was about vxfs options - now it isn't....

Rgds...Geoff

[Geoff Wild]

This is the thread I replied to:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=980832

But my post isn't there - I just added a new one.

Rgds...Geoff

[Patrick Wallek]

Something very strange is going on here.

I was not able to get to the Forums via Firefox 1.5 earlier. I had to clear my cookies and clear the cache and restart Firefox. Now it works.

At JPG of the error I was getting is attached.

[James R. Ferguson]

Hi Folks:

My observations coincide with Geoff Wild's, namely that another time-warp occured rolling things back to sometime in July.

This happened last month, too, so you still have a serious problem or two.

This morning, upon submitting responses, I have had 30-60 submission times greeted with a "system unavailable" message as Pete reports. This too has been frequent since your "upgrade", but I genearally find that my response has been posted to the database. Actually, even before I can the acknowledgement. opening another session will show the text of my response.

Regards!

...JRF...

[Steven E. Protter]

Pete,

If you agree, pleas add brower support to your permenent list. I assume there is broad support for that here, but it might be nice for HP to hear from more folks.

SEP

[Cheryl Griffin]

Geoff - The forums1.itrc.hp.com server is valid. Please clear your cookies & cache and try again.

[Steven E. Protter]

Hello Cheryl,

Are we saying cookie clearing can help with forums problems, or just the time warp issue?

Years ago I ran into a situation when I lost forums acccess completely until I cleared cookies.

SEP

[Cheryl Griffin]

Yes, some of the problems are because of incorrectly cached pages and browser settings (like IE's "Check for newer stored pages").

Periodically clearing the cookies can help.

[James R. Ferguson]

Cheryl, Dan, et al:

Well, it seems that the Forum encountered another time-warp starting around 2100 GMT December 6 and lasting at least an hour.

Upon refreshing the HP-UX forum page, points had rolled back to ca. July 2005. There were a few (5-6) posts that seemed current, but thereafter thread from July appeared on the first page. I observed the same behavior with the same data a few days ago.

We run IE 6.0 dictated by corporate standard. I tried tossing my cookies and dumping my cache to no avail. I logged out of the ITRC; back in; terminated and restarted browser sessions; all to no avail. I turned off the option to automatically check for newer web pages, altering it to "always check" without apparent change.

There was a post started on December 5 by Duncan Edmonstone with a subject like "Hmmm...". The thread lamented that the Forum seemed to have lost current data. Steven Protter, and I believe Jeff Traigle, along with two (?) others posted to it, agreeing that the behavior here was aberant. There were at least seven replies when I last noticed.

My last entry to Duncan's message mused whether or not we would ever see the post again. Very interestingly, I can not find any record of it, nor Steven, Jeff's or my additions to the thread as evidenced through our profiles. Duncan's profile is devoid of any record too.

IMO, it is sad the HP hosts an otherwise outstanding Forum that continuously suffers erratic performance and stale delivery. It just isn't good marketing.

Performance and reliability of this Forum have been an issue for five years. Perhaps someone from HP could step forward and explain what they believe are the problems and what they are doing to rectify them.

I'd love to deal with a bank and an ATM network that behaves the way this Forum did today. I just wouldn't want to own the bank.

...JRF...

[Sameer_Nirmal]

Hi,

I have seen few times recently but I am not sure if it is my local problem.
I found if I preview the "reply" and want to "edit" again, then contents won't appear back in the window , they just gets vanished!!!
So I do the saving of reply before "preview" it.

Secondaly I am wondering specifically in HP-UX Forum area ( which is highly accessed ), the threads don't get moved in to specific sub-topic ( like ignite , security etc ) inspite the "Question" raised should be put there logically.

I know people are putting such thread wrongly under different sub-topic , why don't they being moved to specific sub-topic?

I doubt if there any auto filtering done at background to track such things.
or Is it done manually??

[Roger Faucher]

Bonjour Cheryl and Dan:

Would it not be a good idea when opening a new "Forums Issues" thread (such as this one) to close the previous month's thread with a link to the new month's thread?

Make a great day and happy holidays to all!

Roger

[Arunvijai_4]

Whenever i submit an answer, i always get " The system is currently unavailable. Please try again later.

wpa-pl-wpaframework-10000" first time. But, when i go back and submit again, it does very quickly. My browser is Firefox 1.5. What could be the cause?

-Arun