Please Post Your Forums Successes - August 2005

[Cheryl Griffin]

Hi Everyone,

Please submit your highlights and successes you have had while participating in the ITRC Forums community. Your feedback helps convey the positive influences the forums have had on your IT life. For example, have you:

1. Posted a question and received a key answer that solved your problem?
2. Have you viewed a message thread that had a solution to a problem you were trying to solve?
3. Found the Forums to be of particular help in sharing information, exchanging best practices, or saving you time?

I'd really like to hear from everyone -- your circumstances, the issues, the outcome, who was of help, time saved, etc.! If you have examples to share, please provide the URL of the thread if possible.

You can also post your forums **issues** for August at:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=944299

Thanks in advance for your input!

Best Regards,
Cheryl and Dan

[D Block 2]

Cheryl and Dan,

it seems to me, this is a great forum, of-course... but I also feel.. that some newbies, new-comers, do not get it as far as postings or Submitting POINTS..

I see some profiles that just do-not post points.. but get the benefit of other's good comments/solutions..

why not provide a Symbol of those that voliate this rule w/ a *new* symbol.. in other words.. I'm willing to help others herein the Forum, but now I first look at it as.. do I spend 10 mins here only if this one's profile looks like that will post points..

so.. I guess what I'm getting to is.. how do you sensitize those that are lazy to post points ?

I feel this is a great Forum, but at times, one's contribution goes un-rewarded.. I sort of see this on-going maybe 20% of the time.

my 2-cents.
keep up the good work,
tom

[generic_1]

The most amazing thing is how active this forum is and how quick responses are :). Some of the tools hp has on their site such as the patch notes/fixes are really good too.

[Tim Sanko]

How about giving 5 points every time a person doesn't assign points after 5 days.

I quit giving advice consistantly after a guy called my home, called me on my personal cell phone, and never assigned points after I helped him through a Symmetrix BCV issue.
The points on the site are the only inticement.

[D Block 2]

I agree w/ Tim's comments.. just again, my 2-cents. this has to be someway of policy "policy" of assigning points.

if one constanting gets FREE info, and Tim for example, via Cell-Phone, then give him the Points..

figure this one.. if someone posts a Response and "does not get" points, then have the Expert System from HP interpret the Responses, and therefore Robot assign some points over a period of time.. GOT IT

yes, **************************

Why doesn't ITRC run a SCAN on those that "never" get points, and assign points based on "word" count responses.. real simple. An EXPERT-ENGINE, yes.. this is what is missing.

HAVE AN EXPERT ENGINE DO THE POIN ASSIGNMENTS - the ITRC WOULD LOVE THIS ONE

*******************************

[Andrew Merritt_2]

Interesting idea, Tom, if I understand you (your post seems a little garbled), but I'm not sure that counting the length of a response is the best way to judge its quality. And if there really was some software that could assess whether an answer was technically competent, we wouldn't need the forum, that software could answer the questions!

The person who can best judge if a response was helpful is the person who asked the question, but I don't know how you can force them to assign points. I agree it is extremely frustrating to give what you believe is a good answer to a question and get no acknowledgement, but we mustn't lose sight of why we participate. In most cases it is to help others, and not primarily to gather points.

To return to the theme of this thread, the forum has helped me in my job since I've seen reports of a problem that I would not otherwise have done, and that helped me in judging how widespread it was and how serious.

Andrew

[Florian Heigl (new acc)]

Hey,

I'd consider this a success:

ITRC has becomer a lot, lot faster.

A big thank You to all involved with the current upgrades!