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Please Report Forums Issues - May 2002

 
Kimberly Ann
Honored Contributor

Please Report Forums Issues - May 2002

Hi All,

Please report any issues you encounter while using the ITRC Forums during the month of May. This is an ongoing thread to help capture your helpful feedback!

If reporting operating errors, please include URLs from your browser associated with error messages, and please include the date and time the errors occur.

You can also post your forums **successes** for May at:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x2a597bb04b5cd611abdb0090277a778c,00.html

Thanks go to those of you for your past feedback!

Best regards,
Dan
ITRC Forums Manager



78 REPLIES 78
H.Merijn Brand (procura
Honored Contributor

Re: Please Report Forums Issues - May 2002

The attachment I posted in http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x2a597bb04b5cd611abdb0090277a778c,00.html was truncated again

397096 May 3 10:06 id.txt

looks like way below the max of 1 MB

I've uploaded the attachment to http://www.xs4all.nl/~procura/id.txt
Enjoy, Have FUN! H.Merijn
Trond Haugen
Honored Contributor

Re: Please Report Forums Issues - May 2002

Why is it that when using Netscape 4.78 the reply input window is only half the width than in IE? As Netscape is my favorite browser I find this annoying. Is there anything I can do about it?

Regards,
Trond
Regards,
Trond Haugen
LinkedIn
H.Merijn Brand (procura
Honored Contributor

Re: Please Report Forums Issues - May 2002

Trond, have you tried Mozilla? It's realy much like Netscape 4.xx, but a lot more predictable

http://www.mozilla.org/releases/

HP-UX precompiled binaries available, but there are some prerequisites
Enjoy, Have FUN! H.Merijn
Jasper  Verweij
Honored Contributor

Re: Please Report Forums Issues - May 2002

Dan,

I have found another undocumented feature, but probably all other wiseguys have found it earlier...

The following gives back all new messages since my last visit at Management software:
http://forums.itrc.hp.com/cm/FamilyHome/0,,121!2!1,00.html

So the documentation will be:
AFter the first ! you have the following options:
0=none yet
1=all messages
2=new messages since last visit
3=all messages I have been notified on
4=top read messages
5>=none yet

Jasper
Jeff Schussele
Honored Contributor

Re: Please Report Forums Issues - May 2002

Dan,

Searches to docs.hp.com from the ITRC search page are STILL yielding no results.
Any idea when this will be resolved?
Is there any thing/person that we, the members, can do/contact to move this issue to resolution?

Rgds,
Jeff
PERSEVERANCE -- Remember, whatever does not kill you only makes you stronger!
Steven Sim Kok Leong
Honored Contributor

Re: Please Report Forums Issues - May 2002

Hi Dan,

"Be Bravo" ITRC member has a post in "system administration" on 05/03/02 but the subject field is blank. Thus, no one can read his post.

Isn't there some form of field-checking to prevent this from happening when submitting a post? :)

For your notice. Regards.

Steven Sim Kok Leong
Kimberly Ann
Honored Contributor

Re: Please Report Forums Issues - May 2002

Hi All....here is a bit of info for you:

Steven: thanks for your note! Yes, posts are checked upon being submitted -- if no subject is included, the post won't be accpeted. However, the one you noted had a subject, but the text was enclosed in carrots < >. For some reason, that's no good. I went in behind the post and fixed it up...check it out here: http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x5d5d7bb04b5cd611abdb0090277a778c,00.html

Jeff: thanks for the reminder. After your first inquiry, I had put the word into the team managing the search feature. Upon your note here, I informed them again along with a few others. You can also submit a request at http://us-support.external.hp.com/usage/bin/doc.pl/sid=66e5293905e894f49e/screen=usageFeedback. Don't choose "Forums", instead select "Other" and fill in the request. Again, I've put the word out and will let you know what I hear.

Trond: can't tell you much about Netscape vs IE vs Mozilla other than all of them have their individual html needs....I'll get this reported into the dev. team.

Procura: thanks for helping out...not sure what the problem with the attachments are...have you tried to zip them first?

Take care,
Dan
John Carr_2
Honored Contributor

Re: Please Report Forums Issues - May 2002

Hi Dan

Over the last few months I have seen many instances when a question has had dozens of repies even when the first few replies have been given ten points for accuratly answering the question. Now when this happens the author has to trawl through each reply and either assign points or n/a to keep his profile looking like a responsible caring appreciative person. If we had the ability to close a call to further responses we would not have to trawl through all these unnecessary replies.

I can also see that several persons either submit the same answer as someone else on the off chance of getting some points or simply havent bothered to read the previous replies. Either of which in my opion should not warrant any points.

and YES if someone wishes to do a search i am sure I can be found guility of obviously not having read all the replies at some stage.

the forum is great and a close to replies function would save a lot of time which could be applied to unresolved issues.

cheers
John.
Kimberly Ann
Honored Contributor

Re: Please Report Forums Issues - May 2002

John, yes, the idea of being able to close a thread is on the list of things to do. This one came up last month (was it you?). Anyhow, I've been in the same situation and it would be great to have the ability to close a thread.

Thanks for your thoughts,
Dan
John Carr_2
Honored Contributor

Re: Please Report Forums Issues - May 2002

Hi Dan

I dont think it was me who raised this last month. I have just trawled through last months posting looking for my replies and it gave me another great idea which has most likely been requested already but just in case.

on any posting having the ability to pull simply the answers from any one contributor would allow me to go into the Please Report Forums Issues - March 2002 and quickly identify my replies.

how can we find out what is on the wish list for future releases of the forum.

could we also have the option for auto refresh to save my F5 key from wearing out.

cheers
John.
T. M. Louah
Esteemed Contributor

Re: Please Report Forums Issues - May 2002

Hi Dan,
Everytime I put a string for search chosing only "Community.." & "HPUX" I get 0 results the first time, then keeping the same string & hitting the search button again it returns results am looking for.
I have been experiencing this frequently, at least for 2 months now.
Regards,
T??
Little learning is dangerous!
H.Merijn Brand (procura
Honored Contributor

Re: Please Report Forums Issues - May 2002

Zipping the statistics would defeat the purpose of a quick browse.

Given the problems many of us have encountered with attachments on the forum, only plain text and shar files can be used safely as it seems.
Enjoy, Have FUN! H.Merijn
H.Merijn Brand (procura
Honored Contributor

Re: Please Report Forums Issues - May 2002

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x9bc0119c3420d411b66300108302854d,00.html is posted by someone that aparantly has no profile. How is that possible?
Enjoy, Have FUN! H.Merijn
Kimberly Ann
Honored Contributor

Re: Please Report Forums Issues - May 2002

Hi All,

FYI, I was informed that modifications to the docs.hp site has caused no results to be returned if searching on "manuals" in the ITRC search engine. This will be fixed in the next ITRC release due out soon. In meantime, click on the docs.hp.com link and search there.

John, finding all responses and solutions you've posted will be in the next release...perhaps as it gets closer, I can post what will be included.

T.M.: I'll verify and report to the search team.

procura: prior to the current forums, there was a version based on another architecture. Migrating it allowed threads to be retained, but profile links were not (around March2000). Hence, you will run across these, such as from "Al Langen" -- one with a profile link, one without: http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x57eff841489fd4118fef0090279cd0f9,00.html
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x68b8119c3420d411b66300108302854d,00.html

Regards,
Dan
Pete Randall
Outstanding Contributor

Re: Please Report Forums Issues - May 2002

Occasional really slow responses this afternoon - once I even got a "connection reset by peer".

Pete

Pete
H.Merijn Brand (procura
Honored Contributor

Re: Please Report Forums Issues - May 2002

Why is it that even if I tick to receive notifications I do not receive notifications of answers to my questions?

Not a single notification for any answer to my last two questions

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x776b7bb04b5cd611abdb0090277a778c,00.html
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x3b617bb04b5cd611abdb0090277a778c,00.html
Enjoy, Have FUN! H.Merijn
BFA6
Respected Contributor

Re: Please Report Forums Issues - May 2002

Dan,

I am still experiencing problems when posting replies. I get - thank you for your first participation, and the reply isn't posted. With some refreshing & going back through the pages I can usually manage to get the reply posted eventually.

Regards,

Hilary

PS - in fact it is happening now.

Marc Dijkstra
Trusted Contributor

Re: Please Report Forums Issues - May 2002


Procura, thanks, I also have issues with notification -- Just out of interest, I see that you have this on your profile..

"This member has assigned points to 95 of 94 responses to his/her questions."

Over 100% record -- that MUST be a record on the forum ;-)

MND

"A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila"
Ricardo Bassoi
Regular Advisor

Re: Please Report Forums Issues - May 2002


Hi,

When I try to list all m users:
http://forums.itrc.hp.com/cm/MemberList/1,,m!1,00.html
I know that takes time but sometimes I get an error message:
Error processing SSI file '/cm/MemberListContent/1,11917,LoggedIn!m!1,00.html'

Tks
If you never try, never will work
harry d brown jr
Honored Contributor

Re: Please Report Forums Issues - May 2002

Patrick Wallek
Honored Contributor

Re: Please Report Forums Issues - May 2002

Dan,

Have a look at this thread:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xa06c7bb04b5cd611abdb0090277a778c,00.html

Someone else that can't access the M's in the Forums list.
Mahima Kaushik_2
Frequent Advisor

Re: Please Report Forums Issues - May 2002

Hi,
I have been trying to access ???IT Resource Center Forums member list??? but when ever I click on letter M (members starting with letter M) I get following error:

Error processing SSI file '/cm/MemberListContent/1,11917,LoggedIn!m!1,00.html???

I was wondering if every one is getting this error or it is something to do with my PC.

Aim high!
harry d brown jr
Honored Contributor

Re: Please Report Forums Issues - May 2002


When using the NEW search feature with the combined COMPuke and HP, I searched for this string (with only HP chossen):

"model 30" +fc +array

then clicked on this link:
http://search.hp.com/redirect.html?url=http%3A//forums.itrc.hp.com/cm/QuestionAnswer/1,,0x17b914a24fd1d4118fef0090279cd0f9,00.html&qt=%22model+30%22+%2Bfc+%2Barray&hit=2

only to receive this error:

http://search.hp.com/redirect.html?url=http%3A//forums.itrc.hp.com/cm/QuestionAnswer/1,,0x17b914a24fd1d4118fef0090279cd0f9,00.html&qt=%22model+30%22+%2Bfc+%2Barray&hit=2

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live free or die (but make sure you don't use NT's)
harry
Live Free or Die
Kimberly Ann
Honored Contributor

Re: Please Report Forums Issues - May 2002

Hi All,

The "m" list and the "j" list in the members listing are the 2 largest files. For some reason, this is causing them to time out and return an SSI error. A fix will go out in next release soon, with the two lists subdivided.

Hilary, thanks for the note -- I hadn't heard of this recently. I'll get it reported.

procura and Marc, I'm having no problem with notifications. Does this occur for every thread you've posted? I have seen that on occasions that it takes some time to be notified depending on network traffic.

Harry, good question. Perhaps they've been reassigned, moved into other responsibilities, etc. I know Sanjay had said he went on a long vacation.

Take care,
Dan