Please Report Forums Successes! (11/1)

[Volker Borowski]

Happy aniversary Bill,

I do not think you asked more than 1 question a day, but receiced answers in that range.

BTW: For what did you get that 3 Windows points ?

Volker

[Bill McNAMARA_1]

I told the window user to reinstall hahahahaha!

[Ron_17]

An easy fix for "HPPRSLT" not responding...After spending many hours trying most of the solutions offered in HP Support, I had reached a dead end...My scanner a 4100C had worked fine for over 2 years even after I upgraded from W-98 to ME many months ago. HP sent me a disk for that and it worked fine for over a year.....All of a sudden the LT program locked up when I tried to open it...Ctrl-Alt-Del would close it but it would not work.. The copy utility worked ok. The test showed that the scanner was functional but the program was not responding. Trying to open it from another program didn't work..I found your forum in an around-about way by searching for "hpprslt" in Google. It was very apparent that my problem is very common in many models of your scanner and on most operating systems..It is also very apparent that most of the forum members are totally disgusted with HP's lack of concern about this problem..
I have not been able to locate the magic message again after 2-3 hours of attempting, (too many messages )...I think it was a posting by one of your employees, named: Kathy...
She suggested ( pertaining to a different scanner ) ...to remove Shortcuts above Start>Programs .....That reminded me that I had added a shortcut to " My Computer" there shortly before the scanner stopped working....
Right click>Delete....and walla, the scanner works great again...
Please thank her for me... and for peat-sakes put her solution at the top of the list in the support bin.
It looks like your forums could be very helpfull to many people.....Advertise them.. I had to register to get in here ( which is ok ) but i didn't like being shuffled to the profile page,and having to put my IE security back to default and turn on active -x to fill out the form...

[Steven Sim Kok Leong]

Hi,

This knowledge sharing community is the best CoP (Community of Practice) I have ever come across on the Internet.

Participating in this forum helps brush up my HP-UX knowledge in the areas I am weak in. It also hones my knowledge as I reflect and sharpen when I share my experiences. I felt good especially when my sharing does indeed help another.

I think no other vendors have come close to HP in setting up this tightly-knitted CoP.

I give thanks to the maintainers of this forum and especially to the founder(s) who initiated it.

Regards.

Steven Sim Kok Leong
Brainbench MVP for Unix Admin
http://www.brainbench.com

[Paula J Frazer-Campbell]

Message for Graham Cameron :-

Do not get dispondant, UK is awake approx 7 hours ahead of the good ol' US of A - so we can get to the questions posted overnight first.

Mind you I do not think JRF sleeps or he gets his machine to page him in the event of an intereting question.

Ps I am in London and slowly getting there.

;^)

Paula

[BFA6]

Hi,
I haven't actually posted a question yet, but just browsing through the forum has helped me alot, especially for ServiceGuard. I picked up a very useful test plan for a cluster.

Hilary

[Mary Ann Lipa]

The forum is a great help for every IT guy who's either a newbie or a hardcore sysad. Evrybody's got something they do not know about. It's a great place to share what you know and what you want others to know... Also a place to releive stress...;-)

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x0bb4854994d9d4118fef0090279cd0f9,00.html

i will not forget the day I found this website...

[Josh_13]

another success:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x6e3bcbaac6dcd5118ff40090279cd0f9,00.html
thanks to all who helped. turns out that once the gcc mailing list ppl looked at it they all said that there shouldn't be anything wrong.. they don't understand why it's searching for files inthe wrong directory. yet none of them told me if i was right with the directory i think they are in. so i'm going to dl the one that hp has instead of continuing with that mess.
once more thanx for the help. maybe this will help others too.

[Tom Geudens]

Hi,
If I can't find any inroad into a problem, the forums are always helpfull. I would even suggest creating a "Gem of the Week/Month". My first nominee is the following link which I found in the database forum :
http://h21007.www2.hp.com/dspp/files/unprotected/devresource/Docs/TechPapers/UXPerfCookBook.pdf
... which saved me weeks of searching ...
Tom

[Josh_13]

just out of curiosity,
how many of these successes are a direct result of a JRF posting?
how many of these successes are an indirect result of a JRF posting?

considering the number of points he has, one would think that he's got he expirience necessary to simply walk into most threads read, and pull a rabbit out of his hat and give it to the thread author by now...maybethat's why i need in my netscape/nslokup thread. a JRF response...

JRF: incase you read this and would like to go to that thread, here's a link:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x79ca4e49c5cdd5118ff40090279cd0f9,00.html

[W Sanders]

I have gotten useful answers to the couple of questions I have asked.

I need to emphasize that IRC is a superior implementation of this type of service: It's HTML it relatively lightweight (so therefore fast), the pages are easily bookmarkable, and the (non-AskJeeves) search engine works well. It does not seem to be spiderable, so users who post are not subject to spam.

Best of all the content is actually useful, and free of spurious junk.

Neither Sun nor IBM/AIX offers a comparable service. Compaq has a similar service but it is dreadfully slow and the pages are full of graphic junk that makes them a pain to download on a modem.

[Darrell Allen]

You know how sometimes you feel you are just missing one tiny piece of the puzzle that will make all the pieces fall together? Well, I was struggling with a script but I just knew I was going to figure it out at any moment.

Finally, after looking at it off and on during the past week I decided to post my question. 11 minutes after my question was posted the magic answer was given. I may never have figured it out on my own.

11 minutes! Man, I love this place!

Darrell

[Josh_13]

not sure if it qualifies as a success.., i got tired of trying to find the file(s) that need modification to get netcape to talk to nslook up correctly, so i downloaded and installed the newest version of netscape. it works fine now.
i posted that in my thread.

-Josh

[Samir_23]

hi all

Once i wanted to do RAID migration on the production server.I have never done that before.It is this Forum which gave me all the details for the migration and i came out with flying colours.I am getting a lot of information just reading the various postings.

Keep it up!
thanks
renjith

[fg_1]

Dan

As usual the forum's have provided much valuable information not just to postings that I have placed but also by looking at problems that others are having.

The tool has become invaluable to anyone who fancies themselves a true systems administrator. This forum will provide anyone with an increase in their knowledge base.

My only complaint about it is that some of the people who use this forum are just in it to get their own problems solved and not follow the ranking system that has been devised. My belief is if you are going to ask for the assistance here, then you should reward the people who are providing that assistance. It's not a matter of scratch my back and I will scratch yours but it is the right thing to do.

Hopefully people will read this posting and decide that there is a fair way to be in the game.

Enough, I am climbing off the soapbox.

Thank you for your support.

[Dave La Mar]

I have only participated for a few months and am totally new to hp-ux.
I have posted questions and received invaluable responses. These responses are special because they reflect "real life" experiences with the problem addressed.
These responses have enabled me to set up mail from our N9000 machines, set up ftp only users, make decisions on software purchases, etc. All of which have been done with regord to our particular environment based on these "real life" responses.
Links to other answers and to docs have been provided by users of the forum. I find these particularly useful.
Now that I am becoming more familiar with the forum, I find searches on topics invaluable as well since many users have asked the same question I need to pose.
Thanks again for this great service.
d

[Josh_13]

two solutions to my latest question and a discussion on aspects of it. may be intruiging for people:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xc59f03bbece8d5118ff40090279cd0f9,00.html

[Kevin Wright]

This Forum has been (and is) a great learning tool for me. I started out just over a year ago without any HP knowledge at all, and was able to learn a ton of stuff just from reading threads. The old addage of 'learn something new every day' can be obtained from reading through a few threads.

[Josh_13]

well here i go and ruin the quirk of this thread containing a number of replies that are equal to the answer...

anyway, i thought u might like to know of two more successes:

tape backups
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xac45a22831ebd5118ff40090279cd0f9,00.html

and:

renaming
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xbbb73fa720f3d5118ff40090279cd0f9,00.html

the latter has a lot of useful information about how machines interact as well as security mentioned in it.

[Kimberly Ann]

Josh,

Thanks for the thread pointers. I appreciate you, along with everyone else, taking the time to provide insight into forums successes. These really help focus in on how forums are an exceptional support tool!

Regards,
Dan

[Ron Kinner]

We had a problem with FTP sessions failing between an HP 10.20 and an NT box. My HP UX admins tell me they have had a case open with HP support for weeks with no useful solution offered. I posted one question on the forum and got some good hints.
Based on the hints I received I posted a second question
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xa355a22831ebd5118ff40090279cd0f9,00.html

and Rajman came back and told me what he needed to see. When he saw my results he diagnosed the problem with pinpoint accuracy as a bad series of NICs. We switched out the NICs and the problem is gone. I'd recommend you hire him for your HP support team but then he probably wouldn't have time to answer my future questions.

As a newby to HP UX I haven't been able to return much to the forum except the one time someone asked a Cisco question which is my field of expertise. Got a 10 on that one so I'm batting 1000. (or at least I was until I answered this post.;-) )

I did try to answer one other post but the posting timed out and I was afraid to resend it since I didn't want to look like a total idiot and have duplicates posts.

Perhaps you should get your support engineers to post the problems they are having to the forum!

Ron

[Mark Greene_1]

In reading and responding to the various sendmail threads going on right now, I realized from someone else's post that for one of my servers, the permissions on the /var/spool/mqueue directory were incorrect (rw for root only). This is a new server going into production next month, and if I did not change that, it would have cause problems once we went live. But now that has been avoided :-)

Thank you to all participants for sharing information and presenting new perspectives, it all helps.

--
mark

[Josh_13]

Dan Gazzaniga


December 21, 2001 15:37 PM GMT [ N/A: Question Author ]

--------------------------------------------------------------------------------
Josh,

Thanks for the thread pointers. I appreciate you, along with everyone else, taking the time to provide insight into forums successes. These really help focus in on how forums are an exceptional support tool!

Regards,
Dan
***********************************************
=o) i place the links to the threads because i feel giving a link to the colved topic is the least i can do for those checking to see if the problem they are having is already solved. with the sheer volume of threads it could tkae pages to find it if one doesn't do that.

i hope someday i'll be able to share knowledge with others that solves their problems rather than just ask all the questions.

i think we all owe you and the rest of the forums managers (if there are any) a thank you for keeping this place up, creating prehaps the best "tech support" any company could hope to have.