Please Submit Your ITRC Forums Issues for November 2002

[Donald Kok]

Hi Dan,

I can not attach files bigger than 20 Kb. You can see this in my thread http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xb2decdec06f1d61190050090279cd0f9,00.html

Good luck
Donald

[Clemens van Everdingen]

Hi

Using IE 5.5 SP2.
Same thing last days.
First post 404 or some error about invalid http request.

Solution:
Removed all temp files/cookies/etc. form system
Logged out off ITRC
logged back in

works like a charm.

C.

[Clemens van Everdingen]

Procura,

Go to Tools -> internet options -> settings (under tempory internetfiles) -> view files

Select them all and delete them all.

Then logout and back in !

This helped me this morning

c.

[H.Merijn Brand (procura]

I clear my cache on a *very* regular basis :)
I've unchecked "cache other", and I'll see what happens. If I still have problems, I will also uncheck "cache documents", leaving only "cache images" ticked

Maybe the ITRC pages can have a document option to not be cached. They change by the second anyway.

FWIW Just cleared the cache, and got a 404 on this one.

[Clemens van Everdingen]

Hi,

Strange things happening !

Saw your response on my answer and then answered again, go back to message and see my response on the previous one above the one I answered on.

???

C.

[John Meissner]

Call me petty if you will... but I think it would be great if you could make it so that you have to assign points to your posts before you're able to post a new question. This would encourage people to answer question knowing that they'll get something out of their efforts. When I see someone asking a question that has 0 points assigned out of 120 questions I'm not that likely to respond

[Wodisch]

Hi John,

just for your counting: 0 of 120 doesn't mean 120 "questions" but 120 "replies" to questions - maybe all to the very same question...
But I would like to see less "unassigned" replies, too ;-)

Regards,
Wodisch
BTW: after being "not connected" for a week, I seem to have missed all the fun with 404s and such. No problems on my side: W2K SP2, Netscape 7, Java 1.4.0

[Chris Wilshaw]

Problems using the search function at the moment via the Europe site.

It's either giving you the

"Your search for ..... produced no results"

message, or, if results are found, clicking on the link sends you to a page displaying (unfortunately, I've lost the page ref)

An error occurred while trying to retrieve your request.

This error could have been caused by:
An error on the source web server
Bad / misspelled URL
Your network connection and/or transient conditions on the Internet
You may wish to try reloading this page in your browser. If that fails to work, please return to the previous screen by clicking on the button below.

?? return to previous page

We apologize for the inconvenience!

[Darrell Allen]

Hi Dan,

We have threads (well, at least one) disappearing. I replied to a post by Vivek yesterday evening. I followed up on it a couple of hours later. It was still there. Today, it is gone. Not a trace. It doesn't even show in Vivek's profile. Bummer. I spent a good bit of time (too much) on it and would like to follow up on another solution that was posted.

I agree that too often well-intentioned people are moving questions to other forums. That's okay when the question is obviously in the wrong forum but often it's someone's judgement. If it's a judgement call or there's any doubt, I'd rather it be left where it was posted.

I've got a problem with things being deleted unless there's a pretty darn good reason. Even then, it should probably be cleaned up and a note added stating it was changed or parts deleted and why.

I hope the time problem is solved or at least close to being solved. It's been going on for a while now.

Thanks for the work you and the gang do on keeping this the best forum around.

Darrell

[Juan Manuel López]

I just want to say that there are a lot of people how does not give us points. That??s something that should be not allowed inside the forum.
A comment or solution about it ?

Otherwise, the forum help me a lot to resolve any trouble on my systems and give me a lot of knowledge.

That??s a lot Unix administrators.

Juanma.

[Ravi_8]

Hi,Dan

when I search for something in ITRC using search option,some of the documents are not available when there is an URL for a question(
says "this document have been deleted"). This mean the answer for that post is not available.
So my request is all URL in the answers need to be protected.

sometmes submiting the reply takes a lot of time.

[Ron Kinner]

Two things:

1)Your new Networking subforum is much much slower than any of the rest. Why? It's loading the same graphics so I must assume that it takes longer to pull up the data from the server. Something wrong here.

2)Our company IT department has just installed a new firewall filter called iprism to keep us from wasting our time looking at sites which are not business related. ITRC is not on the banned list but because of the slow response time from all of the forums I am unable to get any of the forum pages up before iprism times them out. I have to dial up to my personal ISP in order to get to the forum. The IT folk have a case open with iprism to get the timeout increased but the funny thing is that besides ITRC the only other major site we have identified which has this same problem is yahoo which advertizes that it is hp-powered. Wonder if this is just a coincidence?

Ron

[John Dvorchak]

I just submitted a responce to a question and clicked return to message. The time stamp was a full 6 minutes slower than the actual time. Let's test it: the local time is 1641 cst

[Kellogg Unix Team]

Hello Dan,

Maybe its reported earlier also. When I go to ITRC site, another window pops up with a msg that its for satisfaction survey and may disappear after 15 seconds. But it never goes away. I fail to understand what they are trying to achieve. How can I disable that 'feature'? I have already written to support@satmetrix.com (the window mentions that email address to report problems or concerns).

Thanks

[Patrick Wallek]

Good morning Dan,

Here is one of the silliest cases of a question getting moved that I have come across yet.

The original question:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x44f4cdec06f1d61190050090279cd0f9,00.html

was posted to the HP-UX Family in the System ADministration category. The question was moved to the Networking category, but still in the HP-UX family. Here's the new question: http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x33f4cdec06f1d61190050090279cd0f9,00.html

I would seriously like to know why this question was recategorized. In my humble opinion, there was absolutely no reason to move it to the networking category. Was it moved just because it is about the "Network" Time Protocol?

Moving the question to a different Family is one thing, but moving to a different category within the same family is at the very top of the overzealous category.

[Pete Randall]

Thankyou, Patrick! Thankyou!

I was going to mention that one myself but I figured it would just sound like more of my typical whining about moving. Coming from someone else should give it a little more weight, I hope.

Pete

[Pete Randall]

Hi Dan,

Back to my usual whining:

This morning, 9:35AM EST and onward, performance went right out the window. Stalls, resets, over a minute to get to this reply screen, etc.

And my apologies to Bill, but no amount of stopping/reloading had any effect.

Pete

[Vicente Sanchez_3]

Hi Dan,

Comment that I've intermittent courts in the connection. Other links seems to be ok (docs.hp.com, etc).

Also comment that there are times a new message arrives and appears with several answers.

Regards, Vicente.

[James R. Ferguson]

Hi Dan:

*Again* I just saw another post "rearrange" its order due to, no doubt, inconsistent timekeeping on the multiple servers. *When* can we get this *fixed*? I am posting this response at 1110 EST, and I am current with the US Naval Observatory.

Regards!

...JRF...

[Pete Randall]

Dan,

The number of "issues" threads floating up to the top leads me to believe that people are attempting to use the feeble search engine to find this thread - without much luck, as I've reported previously.

At least we'll get this bounced back up.

Pete

[Kimberly Ann]

Hi All -- I'll do my best to address each of your inputs/questions.

Keely: A case was submitted with the support team to investigate the search function. The max list of 50 is a hard coded function that at this time won't expand.

Procura: we've essentially tripled our server capacity as of this week, so performance from a server perspective should be good. I'd like to add, that 404s can occur due to a number of factors, ie: networking, ISP, etc. Also, there is no "testing" area, but its an idea. I don't see it being cleared out automatically, but perhaps manually on a regular basis.

Bill: see above...search issue was reported.

Donald: files are maxed out at 1Meg. It may be the file type you are using, for instance, binary files usually won't work unless zipped.

Jim, Clemens, etc: the timekeeping or synchronization issue was reported and being investigated. It was then escalated to the dev lab. The case is still open, but when I find out more I'll let you know.

Chris: see first note regarding search.

Darrell: I will look into why the thread was removed.

Ron: the networking space is served on the boxes as all other areas. I'll get this area tested further.

Kellogg Unix Team: I reported this and the team that manages the survey discovered this is due to an issue on HP side. It will be fixed, but in meantime, click "no, don't want to take survey"

Patrick, Pete: I will take this up with the team of HP Experts that help out in the forums. Sorry about this instance.

Thanks again for your feedback, keep up the great participation in the forums.

-Dan

[James R. Ferguson]

Hi Dan:

With regard to server time synchronization, please see this thread:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x76490fe6d0f7d61190050090279cd0f9,00.html

If you can discern from where my posts were timestamped and from where David's were timestamped, then it would be interesting to query the time of the supporting servers.

Regards!

...JRF...

[H.Merijn Brand (procura]

Dan, since Opera 7 beta is now officially out (pheew) I can state that I was using - and still am - the latest Opera 7 when I experience the need for a repost. On every repost.

Anyone care to verify?

[Jim Turner]

Dan,

I'm sorry if this has already been asked and answered, but . . .

What about allowing an HTML tag in posts and replies that lets us format a portion of the text in a monospaced font? This would sure help when we post tabular output that needs to stay lined-up in order to make sense.

 and 

would be a good example of HTML tags for displaying preformatted text in a fixed-width font. You can also reference:
http://developer.netscape.com/docs/manuals/htmlguid/tags4.htm#1331161

Thanks!
Jim

PS: Thanks for all the fabulous upgrades to date including drop-downs for point assignment and seeing the orig post when replying.

[Jeff Schussele]

Hi Dan,

From approx 13:50 'til 14:35 CST I was receiving timeouts trying to move to any forum or update the HP-UX forum.
I could login & move to the top forum pg - just not to any forum topic pg.
Appears to be back to normal now.

Jeff