Please Submit Your ITRC Forums Issues - September 2002

[Kimberly Ann]

Hi Everyone,

Please report any issues you encounter while using the forums during the month of September. As usual, this thread is ongoing and designed to capture your helpful feedback!

If reporting errors, please include URLs from your browser associated with error messages, and please include the date and time the errors occur.

You can also post your forums **successes** for September at:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x4c03543254bfd611abdb0090277a778c,00.html

Thanks go to all of you who have submitted your past and current feedback!

Best regards,
Dan
ITRC Forums Manager

[Chris Wilshaw]

Hi Dan,

Still getting the "1st post" message on most replies to messages, and using the back/refresh/paste/submit to clear them.


Also, a thought about point allocation (which may have been suggested in the past).

Is it possible to add in an extra colummn to the list of a users questions from their profile, which would display (for example) 2/7 if they had assigned points to 2 of 7 responses - this would make it easier for people to go back and find the questions which they still have to tidy up.

[Sean OB_1]

Not an issue but a suggestion.

I'd like to see the profile changed to show three lists for points/posts.

One list for replies not yet rated.
One list for replies given 1-7 points.
One list for replies given 8-10 points.

That will make it easier for me to know if my reply was not on target and thus given few points, or if the person just never gave points. Then I won't have to wade through all of my replies to see if I was off base in my reply.

TIA.

Sean

[Nick Wickens]

Just a suggestion but could the pages on the forum answers, be left justified so that the important information remains on portrait prints rather than having to change to landscape ? or are we at the mercy of HP marketing & design ?

[Patrick Wallek]

Hi Dan,

Twice today I've gone in to assign points to my Sys Admin Humor thread. Both times I've had to assign the points twice to actually get it done. I don't know what I am (or am not) doing, but something is not quite behaving correctly.

[Kimberly Ann]

Hi All....

Chris: I've been getting a few odd reports about the "1st message" acknowledgment page. It may be a cache issue, but more needs to be looked into. Apologize for this until we get it resolved.

Sean: I've got your suggestion noted, thanks for idea. All suggestions are tracked and prioritized for the lab.

Nick: Our hands are tied due to overall ITRC navigation, etc.

Patrick: This has been reported by others...I'm not sure why. I've not had a problem with it. I've got the lab looking into it.

Thanks,
Dan

[H.Merijn Brand (procura]

I was causing self-inflicting pain by browsing the forum with "lynx" (for those that do not know: lynx is an extremely fast ASCII-only browser - hence the speed), and even managed to get here :)

The (Submit) button does not work in lynx :(

On every page I get messages like

Accept invalid cookie domain=.hp.com for 'forums.itrc.hp.com'? (n)

Shouldn't that be "hp.com" or "itrc.hp.com", i.e. no leading dot?

[Michael Tully]

Mr Test is at it again... Dan could you remove this posting please ....

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x700d543254bfd611abdb0090277a778c,00.html

[Jasper Verweij]

Dan,

I made an error in my subject line of this thread:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x370e543254bfd611abdb0090277a778c,00.html

So I hit the 'Stop' button rigth after I hitted the 'submit button. Now I have two forums threads. Could you remove the one mentioned above?

Jasper

[Vincent Farrugia]

Hello,

europe.itrc.hp.com not working since yesterday.

Vince

[BFA6]

Hi Dan,

I am still getting the "Thank you for your first participation" message when I try to reply to any message.
back/copy/refresh/paste/submit will get it posted eventually. Just latel;y some answers have been taking a couple of attempts.

Regards,

Hilary

[George_Dodds]

Hi Dan

Been having problems with the search engine this morning, havent been able to find a thing.

Cheers

George

[H.Merijn Brand (procura]

It might just be *tests*, but if the list shows a count (2) for replies, I *do* expect to see them when I enter the thread:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xef0f543254bfd611abdb0090277a778c,00.html

shows 2, the thread is empty

Just kill my curiousity

[H.Merijn Brand (procura]

We're just toooo quick :) Both HP test threads have disappeared.

[Sean OB_1]

Dan,

I'd really like to see the link color, and visited link color be modified a bit to have more of a difference.

I use a laptop 5 days a week and on the laptop there is virtually no difference in the colors.

So I can't tell what links I've already seen. It's very, very annoying.

[H.Merijn Brand (procura]

Sean, That's not up to HP, it is a browser setting.

Opera: Alt-P -> Fonts and Colors -> My link style
Mozilla: Edit->Preferences->Appearance->Colors
Netscape: See Mozilla
IE:

[Robert_Jewell]

A suggestion as well:

Same as Sean's above:
I'd like to see the profile changed to show three lists for points/posts.

One list for replies not yet rated.
One list for replies given 1-7 points.
One list for replies given 8-10 points.

For the same reasons.

-Bob

[Sean OB_1]

Dan,

Today I've had to submit points for replys many times before they take. I have one thread I've submitted three times now and they still don't show.

Sean

[Sean OB_1]

Procura,

It's only a browser setting in two instances.

1: if the page doesn't set them.
2: if you choose to override the settings on all pages.

The HP pages set the colors, and I don't want to override all sites colors with my own as that causes many problems.

[Patrick Wallek]

Hi Dan,

I REALLY wish there was some icon or other indicator that shows up when a thread gets moved from one group to another.

Take today for example. There appears to be a dozen or more threads that have been moved, so they list 0 responses. There are also some new threads that have 0 responses. In this case it is VERY difficult, without opening each and every 0 response thread, to determine which threads have been moved, and which are real questions awaiting an answer.

Just my 2 cents for today.

[John Poff]

Dan,

I just had a strange thing happen. I posted a reply to this thread:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x5118543254bfd611abdb0090277a778c,00.html

After clicking on Submit, I got the usual screen, but there was some additional text about me being a first time user. When I went back to the messages, my reply wasn't there. I replied a second time and it worked fine, and it didn't give me the first time text. It just happend a couple of minutes ago. Weird!

JP

[John Poff]

Hi Dan,

It must be my day for weird stuff. Twice today I have gone to the Search tab, entered an item, checked the ITRC Forum box, clicked on search, and it comes back and says 'No results found'. If I click on the Search button again, from that screen, it will return a successful search with the same search term that just failed.

JP

[Deshpande Prashant]

Hi Dan
Got this error after replying to a post in omniback section.

Error processing SSI file '/cm/CategoryHomeContent/1,11869,LoggedIn!251,00.html'

with following url
http://forums.itrc.hp.com/cm/CategoryHome/1,,251,00.html

Prashant.

[Helen French]

Hi Dan:

Getting "page cannot found" errors while searching the forums. While this happens, I have to close and open the IE to see the forum's pages again. I am not sure if this is a bug with IE?

Thanks,
Shiju

[Joanne Keegan]

Hi Dan,

When ordering s/w via SUM, I can submit the order but then it comes back with an error message saying that one or more products have already been ordered.

There is no information as to which product(s) it is in relation to. If a product has already been ordered, then it shouldn't come up as being available.

Apart from that, I still enjoy using this site.

Regards,

Joanne