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points unassigned

 
Jeff Hagstrom
Regular Advisor

points unassigned

I posted 2 messages and received replies, but the points button says unassigned. How do I give points to the replies?
4 REPLIES 4
Jim Turner
HPE Pro

Re: points unassigned

Make sure you're logged in.

You should see something like
Welcome, FirstName LastName
(your_ITRC_id)
in the left-hand margin below the menu.

Cheers,
Jim
Patrick Wallek
Honored Contributor

Re: points unassigned

To assign points, you have to be logged in. The left hand column, below the menu, should say "Welcome Jeff Hagstrom". If you are not logged in, there should be a "login" menu item that you can click on. Once you are logged in, each reply to your message will have an "Assign points" button. Click on that, the reply comes up with a box that lets you select the number of points to assign. You have to do this for each reply individually, which is very cumbersome.

Hope this helps.
eran maor
Honored Contributor

Re: points unassigned

Hi Jeff

it is easy , just look if you are login to the itrc , if in the left screan you can can login it mean that you didnt login to the system and you need to login but if you see logout it mean that you are login to the itrc .

you can also look for
Welcome, eran maor
(BR622784 )

in the left down screan ( it the user that you are login )

yo assisgn point just put the assint point button but you can only assign point to a reply that you made .

hope that i help you
love computers
John Bolene
Honored Contributor

Re: points unassigned

It would be great to be able to respond to a whole screen of giving points at the same time, but not yet, each has to be done individually.

I commend you for asking about giving points, as way too many never give any points.

I mostly try to make it a point not to assign points until the question is answered or nobody has a clue as you only get one chance, you can't change your mind after the fact of giving points.
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