Predicitve Support

[DAVID SIMPSON_2]

What are the security implications of outside users being able to access the system via Predicitve support. i'm running on Hp9000 K220 class HP-UX version 10.10
thanks

[John Palmer · Accepted solution]

Hi David,

I presume that you mean Predictive support via a modem.

It depends on how you configure it. By not running a getty process, it is dial-out only in which case there can be no access for remote users.

In the event that HP support need dial-in access, you can just temporarily run getty.

Hope this helps,
Regards,
John

[Alexander M. Ermes]

Hi David.
Just another hint. HP does not really need the getty running, but you have to give them access. This access will be given by switching to remote console mode.
We are using this since we are running HP servers and it worked fine.
Kind regards
Alexander M. Ermes

[Patrick Wessel]

David,
Stop the getty is one way... configure the modem that it does not answer the ring an other (ats0=0). Or simply pull the plug. In that case you have to manualy start the transfer if predictive wants to transfer something to hp. (It's a good solution if you have to explain your security concept to non-technical-management)