Predictive sendmail failed

[colin chua_2]

Is there a way to get predictive working on a D270 using sendmail? I have predictive installed. This machine is inside a firewall. I am getting an error that says
WARNING - 7:10 AM, 09/26/02 - Transfer(200)
Failure on connection; program error 50 errno 0
EML(4) Cannot reach rcp_singapore@predictive.asiapac.hp.com. Return value: -4
INFORMATIONAL - 7:10 AM, 09/26/02 -
EML(4) Cannot reach rcp_singapore@predictive.asiapac.hp.com. Return value: -4

Fyi, I am running UX10.20.
I am able to sendmail from server to my external hotmail account. Sendmail is using the smart relay in sendmail.cf pointing to my NT EXchange mail server.

[Paula J Frazer-Campbell]

Hi Colin

Can to mail to :_ rcp_singapore@predictive.asiapac.hp.com

from another server or outlook ?

Paula

[colin chua_2]

Hi Paula,

Do you mean by sending the predtive results to my own email account. And later forwarding it to HP?!

[Tom Danzig]

I think what she means is:

Try sending a test e-mail to the address rcp_singapore@predictive.asiapac.hp.com using a wany working e-mai client. Does it get bounced back? If so, the address is NG.

[Dean Carroll]

does the sendmail.cf file you are using match the version of sendmail you are running. This will cause a problem on 10.20 machines, not sure about 11 and up. check the differences between /etc/mail/sendmail.cf and /usr/newconfig/etc/mail/sendmail.cf. If they are not the same version, copy the original /etc/mail/sendmail.cf and replace it with /usr/newconfig/etc/mail/sendmail.cf with your site specific changes included. Hope this helps.