Print in queue but never print.

[nck2pg2]

Hello,

One B132L model running HP-UX 10.2. When I print and do lpstat, the file is in the queue but never print.

- ping printer, it is responding.
- check with SAM, printer and plotter, showing busy.

When I cancel the printing,

- SAM, printer and plotter showing disable. Then I have to enable it again. Please advise.

[Rajeev Shukla]

It looks like the print queue is currupt. Try disabling, rejecting, clearing the queue and then again accepting and enabling.
Or else remove the print queue and recreate it.

Cheers
Rajeev

[Tom Jackson]

I agree with Rajeeve. If you can't fix the problem restarting the print device and spooler, then remove and re-add the printer. You may also want to cycle power on the printer and check your cable connections.

Do any lights flash on the printer when you send a job? This would tell you if you are at least getting something to the printer.

hth,

Tom

[nck2pg2]

Thank you. One more thing, during reboot,

Start HP Distributed Print Service .. Fail

Any idea?

[Rajeev Shukla]

Thats for the HP Distributed print service. If you are not using it disable through sam.

Cheers
Rajeev

[nck2pg2]

But my other machine also having this.

This B132L machine is acting like remote printer. Should I remove it?

[Rajeev Shukla]

Is it failing now? or it always failed. If it was always failing just remove it from both B132L otherwise dont worry it make no harm leave it as it is.

Rajeev

[nck2pg2]

I have delete all the print queue, disable then enable but printer still showing busy everytime and the print file in the queue forever. Is there anything with HPDPS?

[kish_1]

can you check the permission on following in /usr/bin-r-sr-xr-x 1 root bin 45099 Aug 21 2001 lp
-r-sr-xr-x 1 root bin 41006 Aug 21 2001 lpalt
-r-xr-xr-x 1 bin bin 621 Oct 27 1997 lpr
-r-sr-xr-x 1 lp bin 49199 Aug 21 2001 lpstat