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Printer issue

 
zsujith
Frequent Advisor

‎02-20-2008 07:21 AM

‎02-20-2008 07:21 AM

Printer issue

When i issue the following command

hpnpadmin -iv printer_name
*** Receive NO snmp response! *** (printer down, cable off, or wrong Get community name?)

get the following error.

Please help me resolve this issue.

Regards
"The most wasted day is that in which we have not laughed."
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Geoff Wild
Honored Contributor

‎02-20-2008 09:52 AM

‎02-20-2008 09:52 AM

Re: Printer issue

That means exactly what the error is:

printer down, cable off, or wrong Get community name

Is the printer powered off?
Is it a jetdirect printer?
Is the ip address set incorrectly(compared to what is in DNS)?
Is the cable disconnected?

Rgds...Geoff
Proverbs 3:5,6 Trust in the Lord with all your heart and lean not on your own understanding; in all your ways acknowledge him, and he will make all your paths straight.
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skt_skt
Honored Contributor

‎02-20-2008 06:41 PM

‎02-20-2008 06:41 PM

Re: Printer issue

or the SNMP itself is not enabled on the printer side
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zsujith
Frequent Advisor

‎02-21-2008 04:14 AM

‎02-21-2008 04:14 AM

Re: Printer issue

Hi Santosh,

How to enable the SNMP at printer side.

Regards
"The most wasted day is that in which we have not laughed."
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