printer keeps printing copy after copy

[Rick Garland]

Hi all:

Kinda lost with this one.

HP-UX 11.00 on K460. Have JetAdmin installed and added printer to the system. Send a job to the printer and it keeps printing multiple copies of the same job. Have watched the /var/spool/lp/log file and there are no errors but the same job keeps reappearing. Have looked at the /etc/lp/interface/model.orig script and it says copy=1.

Have been through the options in JetAdmin and all looks OK. Checked out the patch for lpspool Cumulative but the text does not mention the issue.

What is going on?

[Denver Osborn · Accepted solution]

I've seen this before and It has to do with the JRECOV (job recovery) and TEOJ (true end of job) on the model script.

# vi /etc/lp/interface/
change JRECOV="yes" to JRECOV="no"
change TEOJ="-w" to TEOJ=" "

[Rita C Workman]

It may be an issue with the printer (sort of)... I remember seeing something similar here once and I found this info and removed the printer I had set up and put it back in as a different model. It helped.
The models are different, but the prinicipal applied (..at least for me..)
*****************************************************************
I have recently setup a HP 1100 SE scanner/printer as a network printer in my local environment.

When I send print jobs to it, the print job goes to the queue and keeps printing until
it's manually removed from the queue.
The HP 1100 is hooked up to a JetDirect box, and is being run with a 4si model JetAdmin script.
How can I correct this problem?

Configuration Info
Operating System - HP-UX
Version - 10.10
Hardware System - HP 9000
Series - K420

Solution

You can resolve this issue with the following procedure:

1. Remove the printer and re-add it using
the net_lj5x model script.
2. Turn off the True End of Jobs and Job
Recovery options.

Hope this helps,

[Rick Garland]

Alright Denver! Many thanks!

[Denver Osborn]

Found an ITRC doc for it: A5860950
it says to:
# vi /etc/lp/inerface/model.orig/

my mistake, hope this helps!

[Rick Garland]

Denver:
Found the options in the /etc/lp/interface/ script. Did not find them in the model.orig/

Rita:
That was going to be my next option - choose another model. But with this fix, don't need to. A lot quicker too!

Many thanks to the both of you!

[Tim Malnati]

This can also happen if you are bumping the spooler for some reason. Some of the JetAdmin commands will do this. In this case the spooler is not aware that the job is already processing when it restarts. I've found it more of a problem on printers that are receiving input from multiple sources and/or printers with lots of memory.

[Fred Martin_1]

I had this happen when I went from HP-UX 9.04 to 10.20. All the serial printers connected to DTC's started repeating print jobs.

I was getting errors, though, in the syslog:
ocd[]: (207) ERROR: No timing mark negotiation to obtain from network within time interval allowed.

Per HP tech, the fix was to edit the file /etc/ddfa/pcf:
Changed telnet_timer: 120
To telnet_timer: 1800

I understand this may not be your problem - mine was specifically with serial printers.
Fred