Printer not supported

[Krishna Prasad]

We are trying to add two brand new printer from HP to the same host.

/etc/hosts defined the printer Ip address.

Printer specifications:

1. Hp Laser jet 4250 Hp Jet directed
Model Number J7949E
Frimware: V.28.59.FF

2. Hp color Laserjet 3800 Printers

and when we try to add this printers using
this command line

#/opt/hpnpl/bin/addqueue -q lst2 -h lst2 -L AUTO

We get the messate PRINTER NOT SUPPORTED

Hp Jet direct Version
HP JetDirect Printer Installer for UNIX (Version E.10.34)

thanks in advance

Chris

[Jeff_Traigle]

Did you get the appropriate model scripts from the following page?
http://www.hp.com/pond/modelscripts/index2.html

[A. Clay Stephenson]

First visit this web page to see if your printers are listed and if so download and install the new model scripts.

http://www.hp.com/pond/modelscripts/index2.html

You will probably need to run addqueue -i to list all the availkable model scripts and then use the -i addqueue argument to actually select the model script. In almost all cases, you can use an earlier Laserjet or similar interface/model script and all will be well.

[Krishna Prasad]

Thanks for this, and is there any procedure to install this... like we need to stop the whole print queue?

[A. Clay Stephenson]

Anytime a printer is added or removed from the lp subsystem, lpsched must be stopped. The addqueue command stops and restarts lpsched implicitly.