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printer problem

 
Fadia Almarei
Super Advisor

printer problem

Dear All
my problem is when i connect to sam and from it to printer and plotter and to physical printer the system stuck on that and nothing response and also when i use the command lpstat no answer is received,so your help to see the cause of the problem and how to solve it,and the system is very slow.
BR,
Fadia
fadia.marei
3 REPLIES 3
MarkSyder
Honored Contributor

Re: printer problem

What does bdf -l show? I would pay particular attention to /var.

Have you checked for errors in /var/adm/lp/log? Or /var/adm/syslog/syslog.log?

Try stopping and restarting the print system:

lpshut
lpsched

Mark Syder (like the drink but spelt different)
The triumph of evil requires only that good men do nothing
Fadia Almarei
Super Advisor

Re: printer problem

1-bdf
Filesystem kbytes used avail %used Mounted on
/dev/vg00/lvol3 204800 92008 111936 45% /
/dev/vg00/lvol1 298928 40616 228416 15% /stand
/dev/vg00/lvol8 4710400 1086960 3597232 23% /var
/dev/vg00/lvol7 1622016 1102344 515816 68% /usr
/dev/vg01/u03 36864000 30660136 6110868 83% /u03
/dev/vg01/u02 34816000 29885452 4861052 86% /u02
/dev/vg01/u01 30720000 26747484 3910452 87% /u01
/dev/vg00/lvol4 1048576 14040 1027048 1% /tmp
/dev/vg00/lvol6 1572864 1459904 112112 93% /opt
/dev/vg00/lvol5 24576 16376 8200 67% /home

2- more /var/adm/lp/log
**** LP LOG: Oct 27 15:19 *****
FIFO: Oct 27 15:19 n
FIFO: Oct 27 15:20 n


3-the syslog.log file has no errors
fadia.marei
Fadia Almarei
Super Advisor

Re: printer problem

we restart the server and try to start the sam and the printer and plotter and then logical printer and we get the following error message
"UNEXPECTED EXIT:process LANG=C LC_ALL=C /usr/sam/lbin/samx _C -p 1993 -s lps /usr/sam/lib/dps.ui exited with anon-zero exit status
sh 2401 Bus error "

fadia.marei