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Printer problem

 
Raju_S
Frequent Advisor

Printer problem

Hi,

I have 2 servers connected to a printer. From one server the requests are getting printed and from other server it is not getting printed. I'm able to ping the printer from both servers.

Please let me know how to resolve this issue.

Regards
6 REPLIES 6
Peter Godron
Honored Contributor

Re: Printer problem

Hi,
check the printer status and queue/spooler status.
Easiest done via SAM.
If that does not fix the problem, remove then re-add the printer.
I assume the printer was working earlier from both machines.

Please also read:
http://forums1.itrc.hp.com/service/forums/helptips.do?#33 on how to reward any useful answers given to your questions.
Roland Piette
Regular Advisor

Re: Printer problem

Hi Ramnath,

Sometimes I resolve this kind of proplem with these following commands :

disable , enable .
or
lpshut; lpsched

Roland
V. Nyga
Honored Contributor

Re: Printer problem

Hi Ramnath,

any feedback?
disable printer
switch off printer
enable printer
switch on printer
are good suggestions.

Maybe any informations in the logs?
See /var/adm/lp
Also check in /etc/lp/interface if the printer is configured identically.

Maybe you can also configure the printer at the second server as remote printer and direct the prints to the first server, who works.

HTH
Volkmar
*** Say 'Thanks' with Kudos ***
Raju_Ram
New Member

Re: Printer problem

Thankyou all for your suggstion.
V. Nyga
Honored Contributor

Re: Printer problem

Hi again Ramnath,

you shouldn't use different logins like:
http://forums1.itrc.hp.com/service/forums/publicProfile.do?userId=CA1441132&forumId=1

and:
http://forums1.itrc.hp.com/service/forums/publicProfile.do?userId=CA1441884&forumId=1

Also it would be nice if you follow the Forums Etiquettes:
http://66.34.90.71/ITRCForumsEtiquette

Volkmar
*** Say 'Thanks' with Kudos ***
Raju_S
Frequent Advisor

Re: Printer problem

Thankyou