Printer setup

[Raghuram Ollakal_1]

I have an hp printers installed on one of my HP 9000 server. and users having problem to print to this printer. When I go to Jetadmin menue and try the option 2 Diagnostics then select 2-Examine spooler operations and give the printer naem it came back and saying " hp_laser_5M needs to be empty, Clear the queue, then restart this operation" How do I clear the Queue.

[Steve Steel]

Hi


1)You can use cancel to remove the request

2)You can use lpalt to print the request on another printer


see man lpalt
lp(1) lp(1)

NAME
lp, lpalt, cancel - print/alter/cancel requests on an LP printer or
plotter

SYNOPSIS
lp [-c] [-ddest] [-m] [-nnumber] [-ooption] [-ppriority] [-s]
[-ttitle] [-w] [file ...]

lpalt id [-ddest] [-i] [-m] [-nnumber] [-ooption] [-ppriority] [-s]
[-ttitle] [-w]

cancel [id ...] [printer ...] [-a] [-e] [-i] [-uuser]


steve Steel

[steven Burgess_2]

Hi

Have a look at

lpstat -a ( shows queues )

Try moving requests to another device

You must stop the scheduler -

/usr/sbin/lpshut

lpmove

restart the scheduler

/usr/sbin/lpsched

Steve

[MANOJ SRIVASTAVA]

Hi Raghuram

lpstat -t will display the que for all the printers , you can just do a cancel for the request id and the queue will go. Also you may need to do a lpshut and lpsched after the request is made . If you can power cycle the printer to flush its memory.


Manoj Srivastava

[BFA6]

Hi,

cancel -e Will cancel all the prints queued to that printer.

Hilary

[Sanjay_6]

Hi,

Do a "lpstat -t" and check the output for print jobs in the queue. Delete those jobs if required using "cancel". Then try your diagnostics.

Hope this helps.

Regds