Printing getting slow over time...

[Yvonne Butler]

We have a couple of printers setup on HP-UX 11.11 (patched to March 2003) within a regional depot that print slower and slower over time. A couple of weeks ago I deleted the printers from the system and set them up again, and the printing speeded up no end. Apparently now though, prints are slower and appear to get slower over time. No other depots have reported this problem to date and I'd like to ask if anyone knows of a patch that might resolve this issue or if there are any other HP-UX issues that might cause this progressive slow printing. Thanks.

[Chris Wilshaw]

Assuming that these are local printers on the server, it could be a corrupt file in /var/spool/lp

try taking a copy of the outputq file, and nulling the original, then retstart lp.

If this doesn't make a difference, it could be the qstatus or pstatus file. I think you can follow the same procedure with them.

If you get problems after nulling the file, copy the original back in.

[Yvonne Butler]

Chris: No, these printers are on the wide area network. I've set them up as remote BSD printers so their config consists of a printer name, IP address and port reference. Nothing too complicated...

[Pete Randall]

Yvonne,

I've got nothing to offer you but sympathy, one question and a possibly similar situation.

Here the sympathy

;^(


Here's the question

You say these are remote, but then you say they're defined with an IP address, but then you say they're BSD. Using an IP address would imply a network printer rather than a remote, but the BSD option implies remote rather than network. Can you elucidate for me?


Here's the possible similar situation

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=501230


I'm going to post a cross link in my
"similar" thread so if we get any insights, hopefully we'll both get them.



Pete

[Yvonne Butler]

These printers are setup as remote BSD printers and they are on the wide area network which is why they're identified by an IP address. We have hundreds of other such printers setup all over the country this way but only these two in this one location report of slowness over time.

[Pete Randall]

Yvonne,

How do you define your printers? Do you use SAM?

If so, can you tell me what you select under Printers and Plotters => LP Spooler => Printers and Plotters => Actions? Do you select the "Add Remote Printer/Plotter" button or do you select the "Add Network-Based Printer/Plotter" button?.

If you don't use SAM, can you tell me what you do use?


Pete