Printing problem....

[Jonathan Caplette]

Hi guys...

I got a little problem here... I've a Unix box with HP-UX 10.20 and I'm trying to add a remote printer to the queue list, that work fine but when I do lpstat it says to me "Connection to is down"... The queue is enable, and accepting request, I can ping the host or the IP of the Netport that the printer is on...

I've tried to remove and readd the queue without success it keep saying me "Connection to is down"... The printer is on, and it working under WinNT and Novell... This printer was working fine yesterday, but for some unknown reason she's not working anymore under my Unix box....

The printer type is a LaserJet 5si MX PS, I know that the printer got a Jet Direct card but for some reason it's not in use... Here they use Netport :(

Anybody have clue???
Regards
Jonathan

[Rita C Workman]

Others may have more ideas....but I have this happen occassionally. Turning printer off/on does nothing; neither does stopping/starting printer or queue.
I found that if I do the following it generally clears up the issue using Jetadmin.
I first disable the printer then:

Go in Jetadmin
Select 3 Administration (Superuser Only)
Enter printer or IP of print
3 JetDirect Remote Config
1 Kill active commands
2 Reboot HP Jetdirect card
Quite out of Jetadmin
Re-enable printer

Now try and see if it will print from HPUX

Just a thought,
Rita

[Jonathan Caplette]

Thanks Rita, but I've may been not clear at all... I don't use jetadmin for this printer, cause the JetDirect card is not set on the printer... The printer is connected to a Netport so, I go in SAM/Printers and Plotters, then I add a Remote Printer....

[Victor_5]

Check /etc/inetd.conf
make sure

tcp nowait root /usr/lib/rlpdaemon rlpdaemon -i

is uncommented.

Hope this can helps.

[Jonathan Caplette]

It's uncommented....

All my other printers are working fine!!!

[Victor_5]

See
http://us-support.external.hp.com/cki/bin/doc.pl/sid=fa943a4e07b774704b/screen=ckiDisplayDocument?docId=200000024614058

Hope this can helps.

[MANOJ SRIVASTAVA]

Hi Jonathan

Try this

go to /usr/spool/lp
stop spooler
and then delete FIFO , SCHEDLOCK
start the spooler again
Also check for the /etc/hosts file incase the translation is there or not.


Manoj Srivastava

[Patrick Wallek]

Have you tried stopping and restarting the Netport box? If not, give it a shot.

That may or may not help.

[Jonathan Caplette]

Guys some bad news...

When I tried to delete FIFO and SCHEDLOCK files after doing a "lpshut", the files as gone...

I've already check in the hosts file to see if it was there and the wasn't there so I put it in and no success...

I've also restart the Netport... still can't get anything...

But I've found some interesting files... /etc/printcap, /etc/printcap_np... what in that files???

Regards!

[Jordan Bean · Accepted solution]

Do your other printers also use netport? What is the output of lpstat -v? If you have other netport remote printers, are they actually setup as remote printers? Or as local printers in disguise? Let's make sure the netport device accepts LPD:

$ telnet 515
Trying...
Connected to .
Escape character is '^]'.

Press Ctrl-] and enter close.
If you get this far, it probably understands LPD. If the connection is refused, then the interface utility isn't rlp.

If you have other working netport printers, use lpadmin -p -e to copy the interface.

[Jonathan Caplette]

Good news everyone my printer is back on track again...

Thanks a lot for the help...

How I made it to work... I've done the lpadmin commande like Jordan says me too, and it has worked for a print... so I decided to recreate it again and now my printer's working find....

Thanks again... ciao!!!
Jonathan