Problem installing a device

[Devon Ainsworth]

Our company just purchased a REO 4000 and would like it installed. I have zoned it with our silkworm switch and I believe the HP-UX server can see it. For some reason I can not install it and I try adding the device in SAM with no luck.

I was wondering if anyone else bought this product and installed it.

Here is a link of the product

http://www.overlandstorage.com/disk-based_backup.html

Please Help

Thank you

Devon

[Rick Garland]

You believe that the server can see it? What does ioscan say? Is the device CLAIMED or UNCLAIMED? If UNCLAIMED do you have the necessary drivers for the new hardware? Have you compiled the new drivers into the HPUX kernel?

First step would be to make sure the HPUX server can see the device in ioscan. From there it is a question of CLAIMED or UNCLAIMED.

[Brian Markus]

What is the output from:

ioscan -fnC disk

for the REO 4000?

It should show something like this: (DVD example)

disk 2 0/0/1/0.1.0 sdisk CLAIMED DEVICE HP DVD-ROM 305
/dev/dsk/c0t1d0 /dev/rdsk/c0t1d0

If it says UNCLAIMED, you need to get the proper driver installed.

If it's claimed, try doing a dd read, or a pvcreate. Upon boot your system should have created a device file for the disk, if not do an insf -e That should create a new on e for any new devices.

Hope this helps

-Brian.