Problem running cstm

[Raja Balasubramanian]

Hi ALL,

I am facing problem in runnign cstm from my
L2000 server.Its running HP11.00 OS.Support Tools is installed but when I type "cstm " it exits abruptly without any error.

What could be the problem?

Please help me with your suggesstions.

Thanks,
Raja.B

[Stephen Keane]

Is /usr/sbin/stm/ui/config/.stmrc
present, readable etc?

[Steven E. Protter]

There are new versions of the support tools at software.hp.com

Do you have the latest version?

HP has recommended to me that I keep up with revisions in this area.

SEP

[Zeev Schultz]

mstm/xstm works?
What messages do you see in /var/opt/resmon/log
files (except for event.log ), like api.log, client.log and registrar.log?

[Raja Balasubramanian]

Hi All,

Extremely sorry for the delayed response

1. /usr/sbin/stm/ui/config/.stmrc
is present and readable
root > ll
total 4
-rw-rw-r-- 1 bin bin 257 May 15 2003 .stmrc
-r--r--r-- 1 bin bin 322 May 15 2003 saveconfig.cmd
There are new versions of the support tools at software.hp.com

2. Please let me know where do we find the latest version of stm

3. mstm/xstm works do not work and i see no errors reported in teh log files that you have mentioned.


Thansk for any inputs that you can give me.

Sorry again for teh delayed responses.

Regards,
Raj

[Andrew Rutter]

hi, there were quite a few problems with the earlier revisions of STM.

One thing ive noticed is it fails to run if the network is down or not configured correctly.

Do a lanscan and ifconfig lanx,this is usually enough to get cstm to run if it is configured and working.

The latest versions can be downloaded from

WWW.software.hp.com as already mentioned. This can be downloaded on its own or as part of the supportplus. The bundle is called onlinediags.
www.software.hp.com/supportplus
Swlist should show you which version you are running so you can check.
Another thing is the hardware side of things, if the system isnt patched up to allow for any newer hardware then it could fail to run.

hope that helps abit

Andy

[Raja Balasubramanian]

Hi Andrew,

lanscan and ifconfig results are fine, there is problem in running SAM too,

The sam log shows the following error message:
rpc_server_use_protseq[_ep] failed with message "Cannot bind socket (dce / rp
c)". Protocol sequence was ncacn_ip_tcp. Max calls was 20. Endpoint was 213
7807400.Location: agent.c:222Error Code: -2007
@!@16@1108515274@0
The command samx was executed without a description file. The correct usage
for samx is: samx [-s | -w ] [-I y>] [-D ] [-U ] [-p ] [-f ] [
-g ] [-K ] Locatio
n: sam_main.C:743Error Code: -4003

Exiting Task Manager with task FAL_EXEC_PRE_CONDITION.
@!@4@1063812186@0
Pre-condition failure: the command for the area "Remove Cluster Software" ret
urned non-zero. This area will not be listed in SAM.
@!@8@1063812811@0
Entering Task Manager with task KC_REGEN_REQD.
@!@2@1063812811@0
Checking to see if kernel regen is required
@!@8@1063812811@0
Exiting Task Manager with task KC_REGEN_REQD.
@!@8@1063812811@0
Entering Task Manager with task KC_CLEANUP_SESSION.
@!@1@1063812811@0
Cleaning up session and lock files
@!@8@1063812811@0
Exiting Task Manager with task KC_CLEANUP_SESSION.
@!@129@1063812811@0
Wed Sep 17 09:33:31 2003 Exiting SAM area "System Administration Manager (fcs
bks1)".

I could not figure ot what exactly could be the issue,

I have checked and found SAM has been installed, STM has also ben installed,could this be a patch issue,please let me know.

Thansk a lot in adv,
Raja.B