Problem with epson printers and HPUX 11

[Sandra Estrada_1]

I have epson printers with JetDirect to print invoices and orders to pay.

When I send it large volume to print, the printer break out the connection and reinitialize the impression once again the first record.

When I want to print orders to pay this a big problem.

I have installed the last patch for the spool, PHCO_27132

Thanks!

[Rodney Hills]

Not sure if this will help or not, but the program hpnpf (which drives the jetdirect from hpux) has an option (I believe -x, see man page), to cause it to wait until each print job completes before sending another print job.

Usually you don't need this option, but maybe in your environment you need to have a throttling mechanism going to those printers.

My 2 cents.

-- Rod Hills

[A. Clay Stephenson]

You don't mention which JetDirect you are using; I assume that's it's an external model.
The first thing that I would do is search for any newer firmaware for your JetDirect. The normal behavior for JetDirect is to resend the job when an error is detected. I would also make certain that your network is very reliable. I currently have several JetDirect
300X's connected to Epson DFX-5000+'s and have no problems at all.

[Bill Hassell]

This is very common on an overloaded network. The hpnpf program uses a socket connection and explicit timeouts for reliability. If you cannot clean up the network traffic, you'll need to use a separate LAN segment.