Problem with Mozilla v1.7.12.0

[Mott Given]

I am having a problem with the Mozilla browser that was just installed on a server running
HP-UX v11.11. A couple of my coworkers can get the browser to work, but I cannot get it to work. For me, a Mozilla browser window will open, but I cannot connect to any web sites withing that window, eg. www.hp.com, www.microsoft.com, etc.

$ swlist -l fileset | grep -i mozilla
# Mozilla 1.7.12.01.00 Mozilla 1.7
Mozilla.MOZ-COM 1.7.12.01.00 Mozilla 1.7 common files
Mozilla.MOZ-COM-DOC 1.7.12.01.00 Mozilla 1.7 documentation and distribution license
Mozilla.MOZ-PA11 1.7.12.01.00 Mozilla 1.7 PA-RISC files

What would cause this problem? One of the error messages that I get sometimes is:
Gtk-WARNING **: invalid cast from `GtkSuperWin' to `GtkWidget'

Gtk-WARNING **: invalid cast from `GtkSuperWin' to `GtkWidget'
/opt/mozilla/run-mozilla.sh[36]: 17912 Bus error
command = /opt/mozilla/mozilla file:///var/adm/best1_default/bgs/htmlhelp/best1/index.htm &

Mott Given

[Steven E. Protter]

Shalom Mott,

Common issues:
proxy settings. If your firewall has a proxy for net access, you must tell mozilla what the settings are.

Tools options or edit perferences, depending on how you answered questions when you first started out.

Also check the ownerhip on the .mozilla folders in the home drectories.

Also check theat file at the end and the ownership and permissions.

It also could simply be a buggy browser release. Who'd have thunk? Buggy softwere right?

SEP

[Mott Given]

SEP;

Thanks - I checked into the things you mentioned but still did not get the problem fixed.

Mott

[Tom Henning]

I have the same release of the browser on my system and I have no problems. I do get the gtk errors at times, but they do not crash the browser out.

The line '/opt/mozilla/run-mozilla.sh[36]: 17912 Bus error' looks like a shell script error report, but on my system when I go to line 36 of the file /opt/mozilla/run-mozilla.sh it's in the middle of a comment block. On yours it looks like that's the mozilla command itself, and it's trying to display the file /var/adm/best1_default/bgs/htmlhelp/best1/index.htm.

The above was information and comments.

Troubleshoots suggestions:
Can you ping anything like www.microsoft.com?
Is your networking configuration the same as your coworkers?
Firewall configurations the same between you and the coworkers?
Are you all on the same server running different displays or are you on seperate workstations? If the second, possibly remove and re-install Mozilla. Possibly you received a corrupted download.
From the comments in the run-mozilla file on my system it's not meant to be used to generally run the browser, so I have to wonder how your browser is starting up.

Just some ideas for your consideration.

[RAC_1]

What does file "core" say?
Also, post folloing ulimit -Sa and ulimit -Ha

[Mott Given]

RAC, here are my results:
No core file was present
$ ulimit -Sa
time(seconds) unlimited
file(blocks) unlimited
data(kbytes) 1048576
stack(kbytes) 8192
memory(kbytes) unlimited
coredump(blocks) 0
nofiles(descriptors) 60

$ ulimit -Ha
time(seconds) unlimited
file(blocks) unlimited
data(kbytes) 1048576
stack(kbytes) 8192
memory(kbytes) unlimited
coredump(blocks) unlimited
nofiles(descriptors) 1024

Tom, I'm trying to access files from the Mozilla browser that are on the same server that Mozilla is installed on. Ping does not work. Could you explain a little more what I might check out in the network configuration? We do not have visibility to the firewall configuration. We are all on separate PCs from which we "ssh" to the HP-UX server with Mozilla. My line 36 in /opt/mozilla/run-mozilla.sh is in the middle of a comment block also.

Mott Given

[Mott Given]

I finally solved the problem. I copied another profile over my .profile and Mozilla worked then.

Mott Given