problem with SD-UX it appears to be empty

[Yuri Mendoza]

Hi,

I have a problem with the SD-UX system. When I issue the command swlist the following error is display:

=============================================
WARNING: Incomplete definition for the root (instalation) "/", beginning at line 1. The following attributr are not defined:

products the products contained in the root

ERROR: the depot "hpk420:/" exists but is currently empty
=============================================
The OS is HP-UX 10.20

Also when I use SAM to try install or view the software the same thing happen. I think that some archive is missing or something similar.

can anyone help me with this problem?

thanks in advance

[Paula J Frazer-Campbell]

Hi

SD-UX thinks that the depot in in the root dir - hence "/" in your error.

swreg

http://docs.hp.com/cgi-bin/fsearch/framedisplay?top=/hpux/onlinedocs/B2355-90154/B2355-90154_top.html&con=/hpux/onlinedocs/B2355-90154/00/00/8-con.html&toc=/hpux/onlinedocs/B2355-90154/00/00/8-toc.html&searchterms=SD-UX&queryid=20030524-092825

Paula

[Helen French]

This error normally comes when you don't have enough space in /var. Is it so? If yes, then remove large log files (or trim it) from /var, remove any core or coredump files, trip wtmp and utmp, trim system log files etc. Once you have enough space in var, install some safe products like Ignite-UX and that will resolve the issue. I think your depot IPD has been corrupted.

[Helen French]

Another possibility is an INDEX corruption. Check Carsten's answer in this thread:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x2389e7e60861d511abcd0090277a778c,00.html