Problems with Diagnostic tools and RAID

[Andrew Penney]

Hi,

I've hooked up two SC10's to my L2000 using a 4port RAID controller. I have configured two raid5 drives and one raid 0. The HP Diagnostics keeps comming up with the following errors several times a day, but the drives are fine.

Has anyone else had issues with RAID and the Diagnostic tools?

Thanks

Andrew


>------------ Event Monitoring Service Event Notification ------------<

Notification Time: Thu Apr 26 10:15:21 2001

health90 sent Event Monitor notification information:

/storage/events/disks/default/0_4_0_1.0.0.1 is >= 3.
Its current value is SERIOUS(4).



Event data from monitor:

Event Time..........: Thu Apr 26 10:15:21 2001
Severity............: SERIOUS
Monitor.............: disk_em
Event #.............: 4
System..............: health90.health.gov.sk.ca

Summary:
Disk at hardware path 0/4/0/1.0.0.1 : Excessive number of new
media-defects.


Description of Error:

There is an excessive number of new media-defects on this drive. The drive
must be replaced before it runs out of spare data blocks. All errors have
been recovered and no data have been lost.

Probable Cause / Recommended Action:

This drive may fail in the near future and should be replaced.

Additional Event Data:
System IP Address...: 198.169.31.90
Event Id............: 0x3ae8499900000002
Monitor Version.....: B.01.00
Event Class.........: I/O
Client Configuration File...........:
/var/stm/config/tools/monitor/default_disk_em.clcfg
Client Configuration File Version...: A.01.00
Qualification criteria met.
Number of events..: 1
Associated OS error log entry id(s):
None
Additional System Data:
System Model Number.............: 9000/800
OS Version......................: B.11.00
STM Version.....................: A.24.00
EMS Version.....................: A.03.20
Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/disk_em.htm#4

v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S v-v-v-v-v-v-v-v-v-v-v-v-v



Component Data:
Physical Device Path...: 0/4/0/1.0.0.1
Device Class...........: Disk
Inquiry Vendor ID......: I2O
Inquiry Product ID.....: RAID5
Firmware Version.......: 1.00
Serial Number..........: unavailable

Product/Device Identification Information:

Logger ID.........: disc30; sdisk
Product Identifier: Disk
Product Qualifier.: I2O RAID5
SCSI Target ID....: 0x00
SCSI LUN..........: 0x01


>---------- End Event Monitoring Service Event Notification ----------<

[melvyn burnard · Accepted solution]

Patch your STM subsystem, or update your version of STM (diagnostics) to the newest version which is A.25.00 I believe.
You are currently running:
STM Version.....................: A.24.00

[Andrew Penney]

Thanks Melvyn,

I installed patches PHSS_23447 and PHCO_23149 an the errors stopped occurring. My xstm& still comes up as version A.24.00.

I'll hunt up a new one.

I really appreciate the assistance.

Andrew