"A SAM application is currently running" when installing patch bundle

[Gary Cooper_1]

I am trying to install the Dec2006 GOLDQPK11i on an old B132L+ using sam and I'm getting the following errors in swagent.log:

ERROR: A SAM application is currently running. Undesirable results could
occur. Please consult other SAM operators before installing this
patch.
ERROR: The "checkinstall" script for "PHCO_34207" failed (exit code
"1"). The script location was
"/var/tmp/BAAa04161/catalog/PHCO_34207/pfiles/checkinstall".
* This script had errors and the execution of this product
cannot proceed until the problem is fixed. Check the above
output from the script for further details.
* Executing preDSA command.

Any suggestions would be gratefully received.

Thanks,

Gary

[Ludovic Derlyn]

Hello

Have you tested to stop sam ?
It's seems that the problem is sam active and patch installation active also

regards
L-DERLYN

[Pete Randall]

Or skip SAM and just use "swinstall -s full_path_to_depot" to install.


Pete

[Peter Godron]

Gary,
shut down your sessions. Then log on again and check if any sam processes are still running (ps -ef | grep sam).
If all clear, re-try your install.

[Devender Khatana]

Gary,

It seems relatively simple to me. Is not there any SAM session running parallely while you are installling this ?

You can check this by

#ps -ef|grep -i sam

HTH,
Devender

[Gary Cooper_1]

There's another process - /usr/sam/lbin/samd running. Is this another instance of sam? Should I kill it? (I've noticed that it is also running on some of my other machines, but not all.

Thanks,

Gary

[Peter Godron]

Gary,
work out who the attached user/terminal is.
This may be an old session that has not terminated properly.Look at the date.
If unsure I'd kill it ;-)

[Peter Godron]

Gary,
correction on last mail.

samd has got a function !

see http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=15320

The sam processes I have for the sam session are:
/usr/bin/sh /usr/sbin/sam
samx -K 23680 /usr/sam/lib/%L/fal.ui

[Gary Cooper_1]

Ok, well I killed the samd process and reran the installation and I got exactly the same again... and the samd process had been restarted (and was still running when I closed sam).

Picking up on Pet's suggestion, how do I get swinstall to perform the sam option "Automatically select patches for existing software on the target" ?

Thanks.

Gary

[Peter Godron]

Gary ,
match_target and autoselect_patches options

[Gary Cooper_1]

Peter,

I've set the two options that you suggested to true and I get:

"The match operation failed to find software in the source that matches software on the target."

When I run sam, it matches loads of patches. Note that in sam, the "Automatically select patches for existing software on the target" option is under "Manage patch selection" and isn't "Match What Target Has".

Thanks,

Gary

[Gary Cooper_1]

I finally got it to work with the following command:

# swinstall -x autoselect_patches=true -x patch_match_target=true -x autoreboot=true -s /netinstall/hp/PatchBundles/Dec2006/GOLDQPK11i

Regards,

Gary