Reinstalling the Tape Drive

[TheresaR]

Can someone explain/help me. I want to remove the tape drive and reinstall the tape drive because it is not working. I did rmsf -H for all the tape devices, removed the scsi from the tape drive and rebooted. When I do an ioscan I still see the hardware paths and there is nothing attached.
# ioscan -fnC tape
Class I H/W Path Driver S/W State H/W Type Description
==========================================================================
tape 1 0/0/10/1/0.90.4.0.0.0.1 stape CLAIMED DEVICE HP Ultrium 3-SCSI
tape 4 0/0/10/1/0.90.4.0.0.0.2 stape CLAIMED DEVICE HP Ultrium 3-SCSI
tape 2 0/0/10/1/0.90.4.255.0.0.1 stape CLAIMED DEVICE HP Ultrium 3-SCSI
tape 3 0/0/10/1/0.90.4.255.0.0.2 stape CLAIMED DEVICE HP Ultrium 3-SCSI
#

[Torsten. · Accepted solution]

This looks to me like fibre channel attached - not scsi.

[Torsten.]

Can you post a full

# ioscan -fn

[Ganesan R]

Hi,

run insf -e or insf -v -Ctape to create device files.

[TheresaR]

insf -e
insf: Installing special files for asio0 instance 0 address 0/0/0/0/0
insf: Installing special files for asio0 instance 1 address 0/0/0/0/1
insf: Installing special files for sdisk instance 0 address 0/0/0/3/0.6.0
insf: Installing special files for sctl instance 1 address 0/0/0/3/0.7.0
insf: Installing special files for sctl instance 0 address 0/0/0/3/1.7.0
insf: Installing special files for sctl instance 2 address 0/0/8/1/0/1/0.7.0
insf: Installing special files for sctl instance 3 address 0/0/8/1/0/1/1.7.0
insf: Installing special files for sctl instance 16 address 0/0/10/1/0.90.4.0.0.0.0
insf: Installing special files for stape instance 1 address 0/0/10/1/0.90.4.0.0.0.1
insf: Installing special files for stape instance 4 address 0/0/10/1/0.90.4.0.0.0.2
insf: Installing special files for sctl instance 17 address 0/0/10/1/0.90.4.255.0.0.0
insf: Installing special files for stape instance 2 address 0/0/10/1/0.90.4.255.0.0.1
insf: Installing special files for stape instance 3 address 0/0/10/1/0.90.4.255.0.0.2
insf: Installing special files for asio0 instance 2 address 1/0/0/0/0
insf: Installing special files for asio0 instance 3 address 1/0/0/0/1
insf: Installing special files for sdisk instance 2 address 1/0/0/3/0.6.0
insf: Installing special files for sctl instance 4 address 1/0/0/3/0.7.0
insf: Installing special files for sdisk instance 1 address 1/0/0/3/1.2.0
insf: Installing special files for sctl instance 5 address 1/0/0/3/1.7.0
insf: Installing special files for sctl instance 7 address 1/0/1/1/0/1/0.7.0
insf: Installing special files for sdisk instance 3 address 1/0/1/1/0/1/1.6.0
insf: Installing special files for sctl instance 6 address 1/0/1/1/0/1/1.7.0
insf: Installing special files for sctl instance 8 address 1/0/2/1/0.3.27.0.0.0.0
insf: Installing special files for sdisk instance 6 address 1/0/2/1/0.3.27.0.0.0.1
insf: Installing special files for sdisk instance 8 address 1/0/2/1/0.3.27.0.0.0.2
insf: Installing special files for sdisk instance 16 address 1/0/2/1/0.3.27.0.0.0.3
insf: Installing special files for sdisk instance 18 address 1/0/2/1/0.3.27.0.0.0.4
insf: Installing special files for sctl instance 9 address 1/0/2/1/0.3.27.255.0.0.0
insf: Installing special files for sctl instance 13 address 1/0/2/1/0.3.31.0.0.0.0
insf: Installing special files for sdisk instance 7 address 1/0/2/1/0.3.31.0.0.0.1
insf: Installing special files for sdisk instance 9 address 1/0/2/1/0.3.31.0.0.0.2
insf: Installing special files for sdisk instance 17 address 1/0/2/1/0.3.31.0.0.0.3
insf: Installing special files for sdisk instance 19 address 1/0/2/1/0.3.31.0.0.0.4
insf: Installing special files for sctl instance 14 address 1/0/2/1/0.3.31.255.0.0.0
insf: Installing special files for sctl instance 10 address 1/0/4/1/0.4.31.0.0.0.0
insf: Installing special files for sdisk instance 4 address 1/0/4/1/0.4.31.0.0.0.1
insf: Installing special files for sdisk instance 11 address 1/0/4/1/0.4.31.0.0.0.2
insf: Installing special files for sdisk instance 13 address 1/0/4/1/0.4.31.0.0.0.3
insf: Installing special files for sdisk instance 15 address 1/0/4/1/0.4.31.0.0.0.4
insf: Installing special files for sctl instance 11 address 1/0/4/1/0.4.31.255.0.0.0
insf: Installing special files for ipmi instance 0 address 1/250/1
insf: Installing special files for pseudo driver cn
insf: Installing special files for pseudo driver mm
...
# ll
total 0
crw-rw-rw- 2 bin bin 205 0x130100 Oct 21 08:04 1m
crw-rw-rw- 2 bin bin 205 0x130180 Oct 21 08:04 1mb
crw-rw-rw- 2 bin bin 205 0x130140 Oct 21 08:04 1mn
crw-rw-rw- 2 bin bin 205 0x1301c0 Oct 21 08:04 1mnb
crw-rw-rw- 2 bin bin 205 0x140100 Oct 21 08:04 2m
crw-rw-rw- 2 bin bin 205 0x140180 Oct 21 08:04 2mb
crw-rw-rw- 2 bin bin 205 0x140140 Oct 21 08:04 2mn
crw-rw-rw- 2 bin bin 205 0x1401c0 Oct 21 08:04 2mnb
crw-rw-rw- 2 bin bin 205 0x140200 Oct 21 08:04 3m
crw-rw-rw- 2 bin bin 205 0x140280 Oct 21 08:04 3mb
crw-rw-rw- 2 bin bin 205 0x140240 Oct 21 08:04 3mn
crw-rw-rw- 2 bin bin 205 0x1402c0 Oct 21 08:04 3mnb
crw-rw-rw- 2 bin bin 205 0x130200 Oct 21 08:04 4m
crw-rw-rw- 2 bin bin 205 0x130280 Oct 21 08:04 4mb
crw-rw-rw- 2 bin bin 205 0x130240 Oct 21 08:04 4mn
crw-rw-rw- 2 bin bin 205 0x1302c0 Oct 21 08:04 4mnb
crw-rw-rw- 2 bin bin 205 0x130100 Oct 21 08:04 c19t0d1BEST
crw-rw-rw- 2 bin bin 205 0x130180 Oct 21 08:04 c19t0d1BESTb
crw-rw-rw- 2 bin bin 205 0x130140 Oct 21 08:04 c19t0d1BESTn
crw-rw-rw- 2 bin bin 205 0x1301c0 Oct 21 08:04 c19t0d1BESTnb
crw-rw-rw- 2 bin bin 205 0x130200 Oct 21 08:04 c19t0d2BEST
crw-rw-rw- 2 bin bin 205 0x130280 Oct 21 08:04 c19t0d2BESTb
crw-rw-rw- 2 bin bin 205 0x130240 Oct 21 08:04 c19t0d2BESTn
crw-rw-rw- 2 bin bin 205 0x1302c0 Oct 21 08:04 c19t0d2BESTnb
crw-rw-rw- 2 bin bin 205 0x140100 Oct 21 08:04 c20t0d1BEST
crw-rw-rw- 2 bin bin 205 0x140180 Oct 21 08:04 c20t0d1BESTb
crw-rw-rw- 2 bin bin 205 0x140140 Oct 21 08:04 c20t0d1BESTn
crw-rw-rw- 2 bin bin 205 0x1401c0 Oct 21 08:04 c20t0d1BESTnb
crw-rw-rw- 2 bin bin 205 0x140200 Oct 21 08:04 c20t0d2BEST
crw-rw-rw- 2 bin bin 205 0x140280 Oct 21 08:04 c20t0d2BESTb
crw-rw-rw- 2 bin bin 205 0x140240 Oct 21 08:04 c20t0d2BESTn
crw-rw-rw- 2 bin bin 205 0x1402c0 Oct 21 08:04 c20t0d2BESTnb
crw-r--r-- 1 bin bin 205 0xfffffe Aug 5 17:31 stape_config
# make_tape_recovery -a 1mn
* Creating local directories for configuration files and archive.

======= 10/21/08 08:10:34 EDT Started make_tape_recovery. (Tue Oct 21
08:10:34 EDT 2008)
@(#)Ignite-UX Revision C.6.9.141
@(#)ignite/net_recovery (opt) $Revision: 10.834 $ $Date: 2006/06/14
13:47:40 $

* Testing for necessary pax patch.
* Passed pax tests.
* Checking Versions of Ignite-UX filesets
ERROR: Failed to open tape device 1mn:No such device or address (errno = 6).
ERROR: Check tape device failed.

======= 10/21/08 08:10:35 EDT make_tape_recovery completed unsuccessfully
#

[Torsten.]

Please

# ioscan -fn

[Torsten.]

Also the output of

# model

would be helpful.

What kind of tape device (library?) do you have?


Looks like you have 2 drives only, but more device files.

[TheresaR]

Yes, there is fiber to our SAN and Commvault backup. I am waiting for the ioscan -fn to run and will post it when completed.
I could not get this tape drive to work on the other Itanium system. The number on the tape drive set to 5 and all scsi's use direct connect.

[Torsten.]

What I can see so far is this:

insf: Installing special files for stape instance 1 address 0/0/10/1/0.90.4.0.0.0.1
insf: Installing special files for stape instance 4 address 0/0/10/1/0.90.4.0.0.0.2

insf: Installing special files for stape instance 2 address 0/0/10/1/0.90.4.255.0.0.1
insf: Installing special files for stape instance 3 address 0/0/10/1/0.90.4.255.0.0.2

This is not locally connected!

[TheresaR]

# model
ia64 hp server rx7620
Tape Drive is a DAT 72 GB from Storage Works.

[TheresaR]

Yes it is. I attached the cable directly from the system to the tape drive. Is it possibly the tape drive itself?

[Torsten.]

Let's see what you have:

fc 0 0/0/10/1/0 fcd CLAIMED INTERFACE HP AB378-60001 4Gb Single Port PCI/PCI-X Fibre Channel Adapter (FC Port 1)
/dev/fcd0
...
ctl 16 0/0/10/1/0.90.4.0.0.0.0 sctl CLAIMED DEVICE HP NS E2400FC-4G
/dev/rscsi/c19t0d0
tape 1 0/0/10/1/0.90.4.0.0.0.1 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/1m /dev/rmt/c19t0d1BEST
/dev/rmt/1mb /dev/rmt/c19t0d1BESTb
/dev/rmt/1mn /dev/rmt/c19t0d1BESTn
/dev/rmt/1mnb /dev/rmt/c19t0d1BESTnb
tape 4 0/0/10/1/0.90.4.0.0.0.2 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/4m /dev/rmt/c19t0d2BEST
/dev/rmt/4mb /dev/rmt/c19t0d2BESTb
/dev/rmt/4mn /dev/rmt/c19t0d2BESTn
/dev/rmt/4mnb /dev/rmt/c19t0d2BESTnb


I think these 2 drives are part of a library, because of the NSR.

Maybe you have only 2, but because of a wrong config you see them twice (as point-to-point and loop connected).





But there is no other (local) tape!

[Torsten.]

Let's see what you have:

fc 0 0/0/10/1/0 fcd CLAIMED INTERFACE HP AB378-60001 4Gb Single Port PCI/PCI-X Fibre Channel Adapter (FC Port 1)
/dev/fcd0
...
ctl 16 0/0/10/1/0.90.4.0.0.0.0 sctl CLAIMED DEVICE HP NS E2400FC-4G
/dev/rscsi/c19t0d0
tape 1 0/0/10/1/0.90.4.0.0.0.1 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/1m /dev/rmt/c19t0d1BEST
/dev/rmt/1mb /dev/rmt/c19t0d1BESTb
/dev/rmt/1mn /dev/rmt/c19t0d1BESTn
/dev/rmt/1mnb /dev/rmt/c19t0d1BESTnb
tape 4 0/0/10/1/0.90.4.0.0.0.2 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/4m /dev/rmt/c19t0d2BEST
/dev/rmt/4mb /dev/rmt/c19t0d2BESTb
/dev/rmt/4mn /dev/rmt/c19t0d2BESTn
/dev/rmt/4mnb /dev/rmt/c19t0d2BESTnb


I think these 2 drives are part of a library, because of the NSR.

Maybe you have only 2, but because of a wrong config you see them twice (as point-to-point and loop connected).





But there is no other (local) tape!

[Torsten.]

Where did you connect the scsi drive?

What I/O bay and slot?

[Torsten.]

Where did you connect the scsi drive?

What I/O bay and slot?

[TheresaR]

Where did you connect the scsi drive?
The Ultra 160 scsi on the far right of the back of the box.

What I/O bay and slot? Bay 4.

There are 3 bays out of 4 being used. They are all direct connect and terminated.

[Torsten.]

Bay and slot are related to the server I/O.

The far right slot is bay 1 slot 8.

The h/w path is 1/0/1/1.

Let's have a look at your ioscan:

ba 12 1/0/1 lba CLAIMED BUS_NEXUS Local PCI-X Bus Adapter (122e)
ba 13 1/0/1/1/0 PCItoPCI CLAIMED BUS_NEXUS PCItoPCI Bridge
ext_bus 6 1/0/1/1/0/1/0 c8xx CLAIMED INTERFACE SCSI C1010 Ultra160 Wide LVD
target 19 1/0/1/1/0/1/0.7 tgt CLAIMED DEVICE
ctl 7 1/0/1/1/0/1/0.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c6t7d0



There is NOTHING attached (visible).

Check cable and drive (bent pins)!

[TheresaR]

Thank you. It is working I moved the cable to the only other scsi slot on the far left end and ran "insf -e" again.
It picked up and created a /dev/rmt/5mn. I ran the make_recovery_tape and it is working. I also see what you mean and looked at the descriptions of the Ultrium 3-SCSI not the tape drive.
# ioscan -fnC tape
Class I H/W Path Driver S/W State H/W Type Description
==========================================================================
tape 5 0/0/8/1/0/1/0.5.0 stape CLAIMED DEVICE HP C7438A
/dev/rmt/5m /dev/rmt/c2t5d0BESTn
/dev/rmt/5mb /dev/rmt/c2t5d0BESTnb
/dev/rmt/5mn /dev/rmt/c2t5d0DDS
/dev/rmt/5mnb /dev/rmt/c2t5d0DDSb
/dev/rmt/c2t5d0BEST /dev/rmt/c2t5d0DDSn
/dev/rmt/c2t5d0BESTb /dev/rmt/c2t5d0DDSnb
tape 1 0/0/10/1/0.90.4.0.0.0.1 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/1m /dev/rmt/c19t0d1BEST
/dev/rmt/1mb /dev/rmt/c19t0d1BESTb
/dev/rmt/1mn /dev/rmt/c19t0d1BESTn
/dev/rmt/1mnb /dev/rmt/c19t0d1BESTnb
tape 4 0/0/10/1/0.90.4.0.0.0.2 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/4m /dev/rmt/c19t0d2BEST
/dev/rmt/4mb /dev/rmt/c19t0d2BESTb
/dev/rmt/4mn /dev/rmt/c19t0d2BESTn
/dev/rmt/4mnb /dev/rmt/c19t0d2BESTnb
tape 2 0/0/10/1/0.90.4.255.0.0.1 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/2m /dev/rmt/c20t0d1BEST
/dev/rmt/2mb /dev/rmt/c20t0d1BESTb
/dev/rmt/2mn /dev/rmt/c20t0d1BESTn
/dev/rmt/2mnb /dev/rmt/c20t0d1BESTnb
tape 3 0/0/10/1/0.90.4.255.0.0.2 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/3m /dev/rmt/c20t0d2BEST
/dev/rmt/3mb /dev/rmt/c20t0d2BESTb
/dev/rmt/3mn /dev/rmt/c20t0d2BESTn
/dev/rmt/3mnb /dev/rmt/c20t0d2BESTnb

[TheresaR]

Thanks to the forum help, I moved the scsi cable to the another slot and it ran the insf -e command. It picked up the tape drive. The original location was to the slot on the far right and it was moved to the 16th slot on the left.