Remote Printer removal via SAM

[Thomas Fung]

Hi,

We are having some problems with removing printers from SAM.

Firstly, we are trying to change the IP address of our REMOTE PRINTERS (not Network Printers). But from what I have read, the IP Address are in binary and can't be edited; the suggested solution is to remove and add again. This is ok. But when I try to delete from SAM, the spooler stops (normal), but the SAM session sits there and do nothing for like 30 minutes, until I ctrl-C to abort sam and start the spooler again.

*Any idea / suggestions would be greately appericated*

[Thomas Fung]

Sorry, forgot to mention that maybe I am missing the basics in what is required to have a printer removed - i.e. do the queues have to be empty? does the queue have to be 'ping' able? - does it need to do a timeout check?

[Edward McCouch]

If you want to remove a printer, you can do the following:

lpshut
lpadmin -x
lpsched

That will work everytime and it doesn't matter if it is a network or remote.

Regards,
Ed

[Bill Hassell]

You probably have some hung lp jobs. Use lpshu then look for any processes owned by lp:

ps -f -u lp

If there are any, kill them with -15 and check again. If they are still there, use kill -9. This means that the processes were hung on I/O and SAM was just waiting for them to finish (might take a few years..) Once lpshiut is complete and all lp processes are gone, then SAM will allow lpadmin -x or SAM ot remove a printer.