Remote printing issue

[Andy Taylor]

Hi,

We are having an issue with remote printing to 10Mb networked printers on HP-UX 11

After sending a random amount of print jobs to the printer, the printer queue seems to lock up, and report the printer as down. The only way of clearing the problem is to restart the printer with the lpsched not running.

I have applied the latest lp spool subsystem patch (PHCO_25110), but this doesn't seem to have cleared the problem.

All these printers worked fine under HP-UX 10.20.

Thanks in advance

James Norman

[Olav Baadsvik]

Hi,

PHCO_25110 is not the latest patch.
The latest is PHCO_27132 from july 31 2002.
Among other things it has a fix for rlpdaemon
but I do not have details about what the
problem was.

Regards
Olav

[BFA6]

Hi,

This is the output from info about the patch PHCO_27132 mentioned in the previous reply

Symptoms:
PHCO_27132:
1. lpsched(1m) was not killing its children when lpshut(1m)was run.

2. lpadmin(1m) dumps core in certain conditions.

3. rlpdaemon(1m) is not behaving properly in certain conditions.

4. lp spooler commands dumps core in certain conditions.

5. lpstat returns incorrect exit value when HPDPS is installed.

Regards,

Hilary

[Frank Slootweg]

You say "remote printing" and "networked printers".

Which one is it?

On HP-UX a remote printer is something different than a network(ed) printer.

A remote printer is something which uses or looks like Berkeley rlpd[aemon].

A network(ed) printer is something which uses a HP JetDirect (or whatever the name is these days) interface and associated software.

And to confuse things even more, a printer may be networked, have a JetDirect interface and still be a remote printer as far as HP-UX is concerned.

So please give some details about the type (brand/model) printer, how it is interfaced to what and which software it uses.