root pw disabled

[Ra Jose]

I have a rp7240 server (11iv1) that has one npar whose root password is disabled. I cannot login remotely to the server. It says account disabled. I tried thru MP login remotely, failed. It says "Account is disabled but console login is allowed". I am going to console (although remote using MP), but it says so. Then I tried going to the server and hooking a serial connection. Still the password did not work and says"Account is disabled but console login is allowed". I know the password I am typing is correct and that is the password for the server. How do I recover it without going into single user mode.
Any ideas ( as this is prod box).

Thank you all for your replies.

RaJose.

[Doug O'Leary]

Hey;

If you have sudo installed and configured, you can either sudo su - or, assuming trusted mode,

sudo /usr/lbin/modprpw -k root

I'd be concerned that you couldn't access it through the gsp though. That *IS* the console. That's worth a call to HP support.

Doug

[Ra Jose]

Thank you.