root unable to change password of user

[Mani Pushpanathan]

When root tried to change password using
passwd user

The following error occurred:
"Password cannot be changed. Reason: Not allowed to execute passwd for the given
user."

Can't do it in sam as well. server hpux K460 on 10.2

[Mark Grant]

the following thread might be of interest to you with this one

http://forums1.itrc.hp.com/service/forums/parseCurl.do?CURL=%2Fcm%2FQuestionAnswer%2F1%2C%2C0x38436d608454114792e11d2e90a139db%2C00.html&admit=716493758+1068539548744+28353475

[Geoff Wild]

Try this link:

http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&admit=-682735245+1068614192066+28353475&docId=200000062950780


"This problem has been known to occur on systems
where the /tcb/files/auth/system/default file
for root had a duplicate password entry.
"

Rgds...Geoff

[T G Manikandan]

check this doc

http://www2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000062950780

[bhavin asokan]

pls check any unknown zero byte files are there in /etc folder.rename it.

[Bruno Ganino]

Edit /etc/passwd and verify the user specific.
MUST exist, NOT MUST to be Duplicate.
Bye

[Sarvesh A Dhuri]

check passwd file with pwck command ,

[bhavin asokan]

i was having similar problem.it was due to
a file "ptmp" with zero bytes in /etc folder