rp 3440 Fibre Adapter (A6826) shows as Unknown and Unclaimed

[John-Garrett]

Hi, we have a rp3440 running HP-UX 11.11. We have installed 2 fibre adapter cards (A6826-60001). The ioscan shows them as unknown and unclaimed. We have updated the HWE, QPK and also installed the fibre driver. There is a ,” init of hardware not successful. id=10772312 and my_isc=30,” message during boot up. Here is the information from the machine:

system:/home/root # fcmsutil 0/3/1/0
Error: FCP driver not loaded.

system:/home/root # fcmsutil 0/3/1/1
Error: FCP driver not loaded.

system:/home/root # swlist|grep Fibr
FibrChanl-00 B.11.11.09 PCI/HSC FibreChannel;Supptd HW=A6684A,A6685A,A5158A,A6795A
FibrChanl-01 B.11.11.16 FibreChannel;HW=A6826A,A9782A,A9784A,AB378A/B,AB379A/B,AB465A,AD193A,AD194A
system:/home/root # swlist|grep -i fddi
FDDI-00 B.11.11.02 PCI FDDI;Supptd HW=A3739A/A3739B;SW=J3626AA

system:/home/root # swlist | grep -i -e qpk -e quality -e gold
GOLDAPPS11i B.11.11.0806.476 Applications Patches for HP-UX 11i v1, May 2008
GOLDBASE11i B.11.11.0806.476 Base Patches for HP-UX 11i v1, May 2008

system:/home/root # swlist | grep -i -e hwe
HWEnable11i B.11.11.0612.458 Hardware Enablement Patches for HP-UX 11i v1, December 2006

system:/home/root # ioscan -fnC fc
Class I H/W Path Driver S/W State H/W Type Description
=================================================================
fc 2 0/3/1/0 fcd UNCLAIMED UNKNOWN PCI-X SerialBus (10772312)
fc 3 0/3/1/1 fcd UNCLAIMED UNKNOWN PCI-X SerialBus (10772312)

Any suggestions would be greatly appreciated.

Thanks

John L. Garrett

[TTr]

Check if the FibrChannel-01 (or any other fileset) is in the "configured" state.
swlist -l fileset -a state

Check the swinstall/swagent logs for any errors during the instalation and the kernel build.

[Michael Steele_2]

Hi

Firmware overview;

http://docs.hp.com/en/FCN-SM/FCN-SM.htm

Software (driver)

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=FibrChanl-01

[TTr]

I just looked at the support matrix for FC cards, the A6826 is supported on the rp3440 but the server must have PDC 44.06 minimum and the cards FW 3.03.154.

[Steven E. Protter]

Shalom John,

Firmware will fix it.

If firmware is not an issue, install the drivers off the most recent app disk or a recent Core OS DVD.

SEP