SAM dumps core when starting up on 10.20

[Phil Janes_1]

Hi All,

When I try to run SAM on a 10.20 server, it dumps core:-

# sam
/usr/sbin/sam[221]: 6829 Bus error(coredump)

Whats the best way to diagnose / fix this?

Should I try to debug the core with gdb or similar?

Any advice / tips - gratefully received!

Cheers guys.

[Arunvijai_4]

Hi,

What is your patch level ? Just check with ITRC patch databse for up2date patches for 10.20.

-Arun

[Devender Khatana]

Hi,

What is the output of

#ulimit -a

Is this the first time you are seeing these messages or SAM was working earlier?

Any recent changes?

HTH,
Devender

[Phil Janes_1]

Hi Devender,

Here's the output:-

ulimit -a
time(seconds) unlimited
file(blocks) unlimited
data(kbytes) 65536
stack(kbytes) 8192
memory(kbytes) unlimited
coredump(blocks) 4194303
nofiles(descriptors) 2048

SAM has been working on this server before today. I believe an swverify was run at some point. Also I some patch analysis yesterday but installed no patches and backed out.

Any ideas?

Cheers.

[Phil Janes_1]

Hi All,

I'm now trying to run a cpm_collect.sh to gather the patch status but this is also core dumping...

# ./cpm_collect.sh

Copyright (c) Hewlett-Packard 1994-2005. All Rights Reserved.

cpm_collect.sh version: A.03.15

This script collects installed patches, aggregates, products, and
filesets from your system and packages them in a file for transfer
to the Response Center. The output file of this script, known as
a PSIFILE, will be in the format .fs.


Creating list of patches in ./myserver.fs...
ptrack10[5]: 7585 Bus error(coredump)

Creating list of patch aggregates in ./myserver.fs...
aggregatelist[3]: 7593 Bus error(coredump)

SAM core dumps, and now cpm_collect.sh. What would they have in common to cause the cores?

[Ajitkumar Rane]

The last software / patch you installed is more likely to cause the problem. Very long time back I had experienced such issue when X.25 was installed and sam caused such error. What I remember is even if I uninstalled the X.25 product software the error persisted so the way out was to install the x.25 software and reinstall SAM filesets from the install media.

If you have a contract with HP better log a call and find out from them.


Rgds,

Ajit

[Phil Janes_1]

Hi All,

Looks like this is patch related. The problem still exists but we have narrowed it down to a patching issue.

Thanks for the responses.

Cheers.