SAM error after installation of patch PHCO_27375 (diagnostics)

[Alberto Hurtado]

Hi to all !!!
I can't execute SAM in my K-570 HPUX 11.0 after of installation a depot of patch for diagnostics. In the list of fileset appears status "installed" and no "configured" as must be. ¿is this status correct ? ¿can i re-install this patch to configured correctly ?
Thank's to all.

(this is the message when i try run sam)
A SAM internal error has occurred. Additional information regarding |
this error has been logged to the SAM log file (/var/sam/log/samlog).
Contact your HP representative and provide them with the contents of the log file so that an appropriate resolution to this problem can be found.

[Patrick Wallek]

I wouldn't reinstall the patch quite yet. First try:

# swconfig \*

[Steven E. Protter · Accepted solution]

If swconfigure \* fails then...

swremove PHCO_27375

Then reinstall.

This patch is supposed to fix this error, not cause it.

SEP