SAM error

[Troyan Krastev]

When I use SAM, I receive the following message:
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Internal error: The kernel discovery tool used by SAM failed.
Kernel changes cannot be made by SAM. The standard error output of
the command is shown below:

getkinfo: Syntax error in system file.
Incorrect driver/subsystem statement(s): sixt

Each driver/subsystem shown above is not valid for one of the
following reasons: The driver (including any aliases) is not
recognized; there is no support for this driver in the kernel
libraries; the driver is not supported; one or more dependency
drivers for this driver are missing, not supported, or not included
in the kernel libraries.

Be sure all kernel libraries from HP-UX product filesets are
installed, and that the driver/subsystem names shown above are valid.
Refer to the SAM logfile for more information.

getkinfo: Unable to read the kernel file "/stand/vmunix".

------------------

Thanks,
Troy

[Jaimin Parikh]

Hi Troy,

Check for any accidental deletes of dependency for the operation.Check the logfile and find out for missing dependencies for the operation.

[Jason VanDerMark · Accepted solution]

I found a symptoms in an HP patch fix description. The patch PHNE_21212 lists your very problem and supposedly fixes it. You are using HP-UX 10.20 right? If not, ignore this post. Hope this helps.

Regards,
Jason V.

[Ajay Sishodia]

see if you have a sixt entry in the driver or subsystem area of SAM. IF that don't work see /stand/system for sixt. If found there remove and build kernel again.

regards
Ajay

[Jimmy Rogers]

We resolved this exact same error by installing the PHCO_19046 Cumulative SAM/ObAM Patch. It has been since been superceded by PHCO_21186 Cumulative SAM/ObAM Patch. This is for HP-UX 10.20 systems only. If you are on HP-UX 11.X, we used PHCO_21187, which has since been superceded by PHCO_22269. On both OS's I have the older ones which work fine, haven't tested either superceded version.

[Linnette Harvey]

I know this is an old post. But I want to get this info out there for others.....

We fixed this problem on 10.20 by editing the "/usr/conf/master.d/sna" file. Look for a line that reads "sixt sio" and change it to "sixt wsio". Save the changes and then execute "/usr/sam/lbin/getkinfo -b".