SAM hanging

[Kwahae_1]

Hi all,
Trying to "modify User's Password" using SAM but after selecting that option nothing happens and I get the following messages in the log:

"set password for root
/usr/bin/passwd -r files root.
command completed with exit status 2013215184
Performing task "Get Users"
Performing task "Get groups"

What could be the problem?

[F Verschuren · Accepted solution]

sam can not set the passwd form the users that are loged in.... including root.
the solution is ore set the passwd on the command line ore run under a other user via sudo.

[F Verschuren]

sorry, just teste it and it dit work for me, please post the os level?
are you having shadow files/tcb files?
can you aslo check the passwd:
pwck

[Kwahae_1]

Thanks for the prompt answer.